Side-by-side comparison of AI visibility scores, market position, and capabilities
Boston industrial CAD/PLM software (NASDAQ: PTC); FY2025 8.5% ARR growth, Kepware/ThingWorx IoT divested to TPG (Nov 2025) under new CEO Neil Barua competing with Siemens Teamcenter for discrete manufacturer PLM.
PTC Inc. is a Boston, Massachusetts-based industrial software company — publicly traded on NASDAQ (NASDAQ: PTC) as an S&P 500 component — providing computer-aided design (CAD), product lifecycle management (PLM), application lifecycle management (ALM), service lifecycle management (SLM), and industrial IoT software to manufacturers across aerospace, defense, automotive, medical devices, and industrial machinery. In FY2025 (fiscal year ended September 30, 2025), PTC reported 8.5% ARR growth and 16% free cash flow growth, with Q4 FY2025 revenue up 39% in constant currency and 18% year-over-year. CEO Neil Barua took over from long-tenured CEO James Heppelmann in February 2024 and introduced the "Barua Blueprint" refocusing PTC on its core CAD/PLM/ALM/SLM strengths. In November 2025, PTC announced the divestiture of its industrial IoT assets — Kepware and ThingWorx — to TPG, sharpening its portfolio around design and lifecycle management software. PTC's product portfolio includes Creo (3D parametric CAD for mechanical engineers), Windchill (PLM for product data and process management), Onshape (cloud-native CAD platform), and Arena (cloud-native PLM/QMS).
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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