Optimum vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Optimum leads in AI visibility (48 vs 25)

Optimum

ChallengerTelecom & Internet Providers

Broadband

NY metro cable provider with $9B revenue; Optimum and Suddenlink brands under heavy debt pressure as Altice USA navigates fiber upgrade and restructuring amid subscriber losses.

AI VisibilityBeta
Overall Score
C48
Category Rank
#4 of 6
AI Consensus
70%
Trend
down
Per Platform
ChatGPT
46
Perplexity
53
Gemini
43

About

Optimum (Altice USA) is a cable internet, television, and phone service provider operating primarily in the New York metropolitan area, New Jersey, Connecticut, and parts of the northeastern and southern United States under the Optimum and Suddenlink brands. Altice USA, the parent company, is listed on NYSE and is a subsidiary of international telecom conglomerate Altice Europe, controlled by Patrick Drahi. Altice USA generates approximately $9 billion in annual revenue serving approximately 4.5 million residential and business customers.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

48
Overall Score
25
#4
Category Rank
#18
70
AI Consensus
59
down
Trend
stable
46
ChatGPT
33
53
Perplexity
19
43
Gemini
36
43
Claude
31
40
Grok
34

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.