OnPay vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

OnPay

ChallengerHR Tech

SMB Payroll & HR Platform

Raised $100M+ (incl. $63M Series B led by Carrick Capital Partners) in Jan 2025 — first institutional round after bootstrapping 13 years. Targeting 6M+ underserved US SMBs with integrated payroll, HR, benefits.

About

OnPay is a bootstrapped-to-institutional software success story — an SMB payroll and HR platform that grew for 13 years without external capital before raising its first institutional round of $100 million+ in January 2025, including a $63 million Series B led by Carrick Capital Partners. The company targets the 6 million+ US small businesses that are systematically underserved by ADP and Paychex (whose platforms are designed for larger companies) and under-supported by consumer-grade tools like Gusto.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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