nCino vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

nCino

LeaderFinancial Technology

Cloud Banking for Financial Institutions

Cloud banking platform for financial institutions built on Salesforce. Wilmington, NC; NYSE: NCNO; ~$450M ARR.

About

nCino is a cloud banking platform for financial institutions headquartered in Wilmington, North Carolina. Founded in 2012 as a spinout from Live Oak Bank, nCino built its platform on the Salesforce platform—an architectural choice that accelerated its development speed and leveraged Salesforce's enterprise CRM capabilities for banker-facing workflows. The company went public on the NYSE in 2020 under the ticker NCNO and has grown to serve over 1,800 financial institution clients globally, including banks, credit unions, and mortgage lenders of all sizes. nCino's platform addresses commercial and retail lending, deposit account opening, mortgage, and financial institution customer relationship management in a unified cloud environment.\n\nThe nCino Bank Operating System is a suite of products that digitize and automate the end-to-end loan origination process—from application intake and credit analysis to underwriting, approval, and document management—replacing manual, paper-intensive workflows that increase cycle time and operational risk. The platform provides configurable credit policy workflows, automated spreading of financial statements, digital document collection, and regulatory reporting tools for compliance with banking regulations including HMDA, BSA, and covenant monitoring. nCino's VisibilityOne product provides real-time commercial portfolio analytics, enabling risk officers to monitor covenant compliance, concentration risk, and loan grade migration across entire portfolios.\n\nNcino competes with Finastra's Fusion Originate, Baker Hill, and Jack Henry's Banno in the cloud banking and loan origination platform market. Its Salesforce-native architecture gives it deep CRM integration capabilities valued by banks that already use Salesforce for customer management, while its public company status and global client base (spanning the US, UK, Europe, Australia, and Japan) provide the enterprise credibility required for bank technology procurement. For financial institutions modernizing manual lending and account opening workflows, nCino offers a proven cloud-native path with a broad ecosystem of integration partners.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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