Side-by-side comparison of AI visibility scores, market position, and capabilities
Leading government BPO and program administration firm. $5.43B FY2025 revenue. Runs Medicaid, Medicare, unemployment, and social-program eligibility for federal and state agencies globally.
Maximus is a global government services company founded in 1975 and headquartered in Tysons, Virginia. Trading on the NYSE (ticker: MMS), Maximus reported fiscal year 2025 revenue of $5.43 billion, up 2.4% year-over-year, providing outsourced business process management, program administration, and digital services to federal, state, and local government agencies across health, employment, student loans, and social assistance programs.\n\nThe company's services include eligibility determinations for Medicare, Medicaid, CHIP, and marketplace health insurance, unemployment insurance program administration, workforce development, tax credits processing, and benefits enrollment. Maximus operates in the United States, Australia, Canada, and the United Kingdom, processing millions of citizen interactions annually. Key technology capabilities include AI-powered contact center solutions, robotic process automation for claims adjudication, and digital intake platforms.\n\nMaximus has been expanding its digital technology portfolio to automate manual workflows in government programs, reduce fraud and improper payments, and improve citizen experience through omnichannel service delivery. The company plays a critical role administering large-scale healthcare and benefit programs, including the federal Marketplace enrollment support contract and state Medicaid eligibility operations. FY2026 revenue guidance is $5.225–$5.425 billion.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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