Mark43 vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Mark43

ChallengerGovTech

Public Safety Software

New York NY. Raised $210M+. Cloud-native public safety software for police records management (RMS) and computer-aided dispatch (CAD) for law enforcement agencies.

About

Mark43 is a New York-based public safety software company founded in 2012 that has raised over $210M in funding. The company provides cloud-native records management systems (RMS) and computer-aided dispatch (CAD) software to law enforcement agencies, replacing decades-old on-premise systems with modern, cloud-based infrastructure designed for the speed and reliability demands of public safety operations.\n\nMark43's RMS platform manages the full records lifecycle for law enforcement: incident reports, arrest records, evidence tracking, use-of-force reporting, and warrant management. The CAD system manages real-time dispatch of police, fire, and EMS units, providing dispatchers with a unified operational picture. The platform is built on a cloud architecture that allows agencies to access real-time data across jurisdictions, supports federal NIBRS reporting compliance, and provides analytics for crime analysis and resource planning.\n\nMark43 targets mid-size to large municipal police departments, county sheriffs, and state police agencies looking to modernize from legacy on-premise RMS/CAD systems such as those from Motorola, CentralSquare, and Axon. The company differentiates through its cloud-native architecture that enables faster updates, better data sharing between agencies, and lower infrastructure costs than traditional on-premise public safety systems. Raised funding from investors including Tiger Global and Spark Capital.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.