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Think, plan and create together with Loop on the go.

Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Designed fo

Take convenience to a new level with Loop Neighborhood’s new app!

Scan and check your rewards point level right from the app! Redeem your savings immediately at the counter!

Find the nearest Loop lo

Loop is the social network for meeting and matchmaking through friends, events, and communities. On Loop, everyone plays matchmaker for their single friends. Singles can also see who their friends kno

Only the Loop EV Charger app allows you to find charging spots stations, see if they’re available and start charging. Connect to Loop and control your expenses on EV charger.

Looper is a powerful video utility designed to loop, organize, and export videos on iPhone and iPad — both on your device and on compatible external displays.

Whether you’re practicing movements, rev

Relentlessly focused on delivering exceptional experiences for both merchants and their end customers

Customer Obsession

Continuously reimagining returns and post-purchase commerce to drive measurable business outcomes

Innovation

Building deep collaborative relationships with merchants to understand and solve their unique challenges

Partnership

Delivering measurable revenue retention and operational efficiency improvements for every customer

Results

Loop is the leading commerce operations platform that transforms returns and exchanges into revenue retention opportunities, helping e-commerce brands optimize post-purchase experiences and build customer loyalty.

CrowdStrike Update: Windows Bluescreen and Boot Loops

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Hannah Bravo

Chief Executive Officer

Corbett Morgan

Chief Product Officer & Co-Founder

Chris Pinchot

Co-Founder

Valerie Bauer Gore

Chief Financial Officer

Casey Birtwell

Chief Revenue Officer

Revolutionary exchange feature that sends customers their new item before they ship back the original product, eliminating wait times and dramatically improving customer satisfaction. Includes payment collection upfront to eliminate risk for merchants.

Instant Exchanges

Strategic incentive that offers customers additional store credit (typically $5-$10) for choosing to exchange or shop now rather than receiving a refund, driving 20-25% average reduction in refunds.

Bonus Credit

Refund mitigation feature that prompts customers who initiate returns to browse and purchase other products from the store, often with bonus incentives, converting return intent into new purchases.

Shop Now

Intelligent exchange recommendations that suggest similar or complementary products during the return flow, showing only in-stock items ready to ship and increasing exchange conversion rates.

Advanced Exchanges

Automated warranty handling that creates unique return policies for warranty claims, enabling customers to self-serve warranty requests through the Loop portal with automated approval workflows.

Warranties Management

Proactive customer experience platform with real-time shipment insights, delay detection, automated customer notifications, and AI-powered analytics that reduce support tickets by up to 70% while enhancing post-purchase satisfaction.

Shipment Tracking (Wonderment)

Loop acquired Wonderment, a proactive customer experience and order tracking platform, to expand its industry-leading returns platform into comprehensive commerce operations. The acquisition brings AI-powered shipment insights, delay detection, and automated customer notifications that reduce support tickets by up to 70%.

Loop Acquires Wonderment to Expand Commerce Operations Platform

Loop reported revenue of $53.3 million in 2024, up from $31 million in 2023, representing 72% year-over-year growth. The company serves 5,000+ brands with a team of 263 employees, demonstrating strong market traction in returns and commerce operations.

Loop Achieves $53.3M Revenue in 2024

Loop expanded beyond Shopify by launching its best-in-class returns management software on Salesforce Commerce Cloud, enabling enterprise merchants to optimize reverse logistics and support profit margins while delivering exceptional customer experiences.

Loop Brings Returns Management to Salesforce Commerce Cloud

wait thats infinite loop

Disintegration Loop is getting too real

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Guys, I'm kinda confused, is this the "Disintegration Loop" everyone's been talking about?

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Are Loop Earplugs worth it?

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game JUST came out and looping is already the biggest problem

Buying advice Polar Loop

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autism

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Loop Industries, Inc.

Loop-mediated isothermal amplification of DNA.

Hypoxia-inducible factor 1 is a basic-helix-loop-helix-PAS heterodimer regulated by cellular O2 tension.

Taking the Human Out of the Loop: A Review of Bayesian Optimization

Real-time quantification of microRNAs by stem–loop RT–PCR

Juicer Provides a One-Click System for Analyzing Loop-Resolution Hi-C Experiments.

Real-time loop closure in 2D LIDAR SLAM

Cohesin Loss Eliminates All Loop Domains.

Learning to Reconstruct 3D Human Pose and Shape via Model-Fitting in the Loop

Human-in-the-loop machine learning: a state of the art

nuPlan: A closed-loop ML-based planning benchmark for autonomous vehicles

Corbett Morgan, Chris Pinchot, and Steve Kemper founded Loop in Columbus, Ohio, with a vision to transform returns and exchanges from cost centers into revenue retention opportunities for e-commerce brands.

Company Founded

Launched Loop's returns and exchange platform on Shopify, introducing Instant Exchanges and bonus credit features that revolutionized post-purchase experiences for e-commerce merchants.

First Product Launch

Raised seed funding to accelerate product development and merchant acquisition within the Shopify ecosystem.

Seed Funding Round

Secured Series A funding led by FirstMark Capital as Loop demonstrated strong product-market fit and measurable ROI for merchants.

Series A Funding

Raised $65 million Series B led by CRV with participation from Shopify, validating Loop's leadership in returns management and commerce operations.

Series B Funding

Reached milestone of helping brands retain over $2.4 billion in sales through optimized returns and exchange experiences, demonstrating massive customer impact.

$2.4B Sales Retained Milestone

Surpassed 5,000 brand customers including Patagonia, Vuori, Allbirds, and other leading e-commerce companies, establishing market leadership.

5,000 Brand Customers

Expanded beyond Shopify by bringing returns management software to Salesforce Commerce Cloud, significantly broadening addressable market.

Salesforce Commerce Cloud Launch

Acquired Wonderment, a proactive customer experience and order tracking platform, to expand commerce operations capabilities with AI-powered shipment insights and customer communications.

Wonderment Acquisition

Access your AI coding assistant anywhere with Mobile IDE for Cursor AI - the companion app for Cursor IDE on iPhone and iPad. Send prompts from your device that run instantly on your computer through 

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