Tech-enabled property maintenance and renovation platform connecting property managers with vetted service providers at scale.
Lessen is a Scottsdale, Arizona-based property maintenance and renovation company that operates a technology-enabled marketplace connecting property managers, institutional landlords, and real estate investors with vetted service providers for maintenance, renovation, and make-ready services. Lessen manages the full service workflow — vendor sourcing, scheduling, quality inspection, and payment — through a platform that gives property owners real-time visibility into work orders across their portfolios. The company serves single-family rental operators, multifamily property managers, and institutional investors who need to coordinate maintenance at scale across large, geographically dispersed portfolios. Lessen's managed services model provides project management oversight rather than just marketplace matching, enabling clients to delegate renovation and maintenance programs entirely. Founded in 2016, Lessen raised over $170M from investors including Fifth Wall, Bain Capital Ventures, and SoftBank Opportunity Fund. The company has grown through acquisitions including SMS Assist to become one of the largest property maintenance platforms serving institutional real estate.
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