Humanloop vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Humanloop

EmergingDeveloper Tools & Platforms

General

London LLM evaluation and prompt management platform (Gusto, Vanta, Duolingo customers) acquired by Anthropic 2024; YC W20 $7.9M Index Ventures-backed bringing production AI evaluation expertise to Anthropic's Claude development.

AI VisibilityBeta
Overall Score
D25
Category Rank
#348 of 1167
AI Consensus
71%
Trend
stable
Per Platform
ChatGPT
18
Perplexity
30
Gemini
25

About

Humanloop is a London, UK-based AI model evaluation and LLM observability platform — backed by Y Combinator (W20) with $7.9 million raised including a $5 million seed plus round in November 2023 led by Y Combinator with participation from Index Ventures and UCL Technology Fund — that joined Anthropic in 2024 to help build the AI evaluation and safety infrastructure that enables responsible development of AI systems. Founded in 2020 by Raza Habib, Jordan Burgess, and Peter Hayes, Humanloop served enterprise AI development teams at Gusto, Vanta, and Duolingo with prompt management, LLM evaluation frameworks, and production monitoring tools that help engineering teams systematically improve AI product quality and catch regressions when model versions change. The acquisition by Anthropic represents a talent and technology integration into the team building Claude and Anthropic's enterprise AI products.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

25
Overall Score
25
#348
Category Rank
#18
71
AI Consensus
59
stable
Trend
stable
18
ChatGPT
33
30
Perplexity
19
25
Gemini
36
27
Claude
31
29
Grok
34

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