Hopin vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Hopin leads in AI visibility (57 vs 25)

Hopin

ChallengerEvent Management

Virtual & Hybrid Events

Acquired by RingCentral $15M Aug 2023 (from $7.8B valuation); sold to Bending Spoons Apr 2024; $1B+ funding raised at peak; rebranded to RingCentral Events; pandemic-era unicorn decline; virtual events platform

AI VisibilityBeta
Overall Score
C57
Category Rank
#1 of 2
AI Consensus
86%
Trend
down
Per Platform
ChatGPT
68
Perplexity
63
Gemini
66

About

Hopin is an event technology platform designed for hosting virtual, hybrid, and in-person events that combine live sessions, networking, and engagement features in a single environment. The company serves event organizers, conference producers, and corporate teams who need comprehensive solutions for delivering engaging digital and hybrid experiences. Hopin provides tools for live streaming, breakout sessions, virtual networking, sponsor booths, and attendee interaction that help organizations replicate and enhance the value of in-person events in digital formats while expanding reach and accessibility.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

57
Overall Score
25
#1
Category Rank
#18
86
AI Consensus
59
down
Trend
stable
68
ChatGPT
33
63
Perplexity
19
66
Gemini
36
67
Claude
31
63
Grok
34

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