Helicone vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Duckie leads in AI visibility (25 vs 19)

Helicone

EmergingInfrastructure

IT Operations

SF YC W23 open-source LLM observability with single-line integration processing 2.1B+ requests for 800+ companies daily; monitoring OpenAI/Anthropic with cost tracking and prompt analytics competing with LangSmith for AI application observability.

AI VisibilityBeta
Overall Score
D19
Category Rank
#57 of 68
AI Consensus
56%
Trend
stable
Per Platform
ChatGPT
20
Perplexity
11
Gemini
29

About

Helicone is a San Francisco-based open-source LLM observability and monitoring platform — backed by Y Combinator (W23) — providing AI application developers and engineering teams with comprehensive visibility into their large language model deployments: request logging, latency monitoring, cost tracking, prompt analytics, caching, and access to 100+ AI models through a unified gateway — with single-line code integration for OpenAI, Anthropic, LangChain, and other major AI providers. Processing 2.1+ billion requests and supporting 800+ companies in production daily, Helicone enables developers to monitor AI application performance, debug prompt failures, track per-user costs, and optimize model selection across the fragmented LLM provider ecosystem. Founded in 2023 by Justin Torre, Scott Nguyen, and Cole Gottdank.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

19
Overall Score
25
#57
Category Rank
#18
56
AI Consensus
59
stable
Trend
stable
20
ChatGPT
33
11
Perplexity
19
29
Gemini
36
17
Claude
31
27
Grok
34

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.