Gupshup vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Duckie leads in AI visibility (25 vs 21)

Gupshup

EmergingCommunications

General

Gupshup is the conversational messaging platform powering 10B+ messages monthly via APIs for 30+ channels including WhatsApp, SMS, and RCS, serving 50,000+ customers across 100+ countries.

AI VisibilityBeta
Overall Score
D21
Category Rank
#594 of 1167
AI Consensus
63%
Trend
stable
Per Platform
ChatGPT
25
Perplexity
27
Gemini
18

About

Gupshup is a conversational messaging platform that provides APIs enabling businesses to communicate with customers across 30+ messaging channels—including WhatsApp, SMS, RCS, Instagram, Google Business Messages, and voice—through a single unified integration. Founded in 2004 by Beerud Sheth in San Francisco (originally as a messaging startup) and now headquartered in San Francisco with major operations in India, Gupshup has evolved into one of the world's largest CPaaS (Communications Platform as a Service) companies with over 10 billion messages processed monthly.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

21
Overall Score
25
#594
Category Rank
#18
63
AI Consensus
59
stable
Trend
stable
25
ChatGPT
33
27
Perplexity
19
18
Gemini
36
14
Claude
31
28
Grok
34

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