GEP vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

GEP

LeaderProcurement

Enterprise Procurement Platform

Procurement software and managed services for global enterprises; Clark NJ; serves Fortune 500; GEP SMART platform processes $500B+ in spend; 5,000+ employees worldwide.

About

GEP is a global procurement software and managed services company headquartered in Clark, NJ, that serves Fortune 500 and Global 2000 enterprises with its GEP SMART procurement platform alongside outsourced procurement consulting and managed services. The company processes over $500 billion in annual business spend through its platform and employs over 5,000 people across offices in North America, Europe, and Asia.\n\nGEP SMART is a unified source-to-pay platform built on a cloud-native, AI-powered architecture that covers strategic sourcing, supplier management, contract management, procurement, and spend analytics. The platform's AI capabilities include natural language spend classification, predictive sourcing recommendations, and automated supplier risk monitoring, enabling procurement teams to operate with greater efficiency and insight.\n\nGEP's combined software-plus-services model differentiates it from pure-play software vendors, as clients can choose to license the platform independently or engage GEP's consulting teams to run procurement operations on their behalf. This flexibility has made GEP particularly attractive to enterprises undergoing procurement transformation who need both technology and expertise to achieve their spend optimization goals.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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