Fireflies vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Fireflies

GrowthSales Tech

AI Meeting Assistant

Fireflies.ai automatically records, transcribes, and analyzes video meetings across conferencing platforms, making every conversation searchable and actionable.

About

Fireflies.ai is an AI meeting assistant that joins video calls as a participant to automatically record, transcribe, and analyze conversations across Zoom, Google Meet, Microsoft Teams, Webex, and other conferencing platforms. The platform converts meeting audio into searchable transcripts in real time and applies AI to generate meeting summaries, extract action items, identify key topics, and surface notable moments from long meetings. This removes the burden of manual note-taking from meeting participants and creates a searchable archive of organizational knowledge embedded in conversations.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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