Side-by-side comparison of AI visibility scores, market position, and capabilities
Chicago Mid-Atlantic/Midwest regulated utility (NASDAQ: EXC) ~$21.6B FY2024 revenue; ComEd/PECO/BGE/Pepco/Delmarva/ACE 10.2M customers, $34.5B capex 2024-2027, Constellation spinoff 2022 competing with PSEG and Dominion.
Exelon Corporation is a Chicago, Illinois-based regulated electric and gas utility holding company — publicly traded on the NASDAQ (NASDAQ: EXC) as an S&P 500 Utilities component — serving approximately 10.2 million electric and gas customers across six regulated utilities: Commonwealth Edison (ComEd — Chicago and Northern Illinois), PECO Energy (Philadelphia and southeastern Pennsylvania), BGE (Baltimore Gas and Electric — Baltimore metro), Pepco (Washington DC and suburban Maryland), Delmarva Power (Delaware and Eastern Shore), and Atlantic City Electric (southern New Jersey) through approximately 21,000 employees. In fiscal year 2024, Exelon reported revenues of approximately $21.6 billion and adjusted EPS of $2.40, as the company managed through its first full year as a pure-play regulated utility following the February 2022 separation of Constellation Energy (the competitive nuclear generation business) as an independent public company — Exelon retaining only the regulated utility distribution and transmission subsidiaries serving Mid-Atlantic and Midwest metropolitan areas. CEO Calvin Butler (joined as CEO in November 2022) leads Exelon's strategy of executing the regulated utility capital plan: $34.5 billion in capital investment over 2024-2027 for distribution system upgrades, grid modernization, electric vehicle charging infrastructure, and regulatory compliance investments across the six utility service territories. Exelon's Mid-Atlantic service territory (Washington DC, Baltimore, Philadelphia, and Chicago) includes the densest concentration of federal government facilities, healthcare systems, and university campuses in the US — creating anchor commercial customers with high-reliability requirements that support premium rate case arguments.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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