Elation Health vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Elation Health leads in AI visibility (45 vs 25)

Elation Health

EmergingHealthcare

Clinical EHR

San Francisco primary care EHR for independent and DPC practices with physician-first clinical workflow design; $50M+ backed competing with athenahealth for 35,000+ independent primary care providers.

AI VisibilityBeta
Overall Score
C45
Category Rank
#1 of 1
AI Consensus
66%
Trend
stable
Per Platform
ChatGPT
43
Perplexity
45
Gemini
43

About

Elation Health is a San Francisco-based electronic health record (EHR) platform built specifically for primary care physicians and independent practices — providing a physician-designed clinical workflow system for internal medicine, family medicine, and pediatrics practices that prioritize direct patient relationships over corporate health system integration requirements. Founded in 2010 by Kyna Fong and backed with $50+ million raised from Kinnevik, Sapphire Ventures, and others, Elation Health serves 35,000+ primary care providers across independent practices, direct primary care (DPC) clinics, concierge medicine, and federally qualified health centers.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

45
Overall Score
25
#1
Category Rank
#18
66
AI Consensus
59
stable
Trend
stable
43
ChatGPT
33
45
Perplexity
19
43
Gemini
36
55
Claude
31
41
Grok
34

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