EAB vs Adept AI

About

EAB is a higher education research, advisory, and technology company that serves colleges and universities with data-driven research and best practice guidance, the Navigate student success platform, and enrollment and marketing services. Headquartered in Washington, DC and backed by private equity, EAB works with more than 2,000 higher education institutions globally, combining strategic consulting, peer benchmarking research, and purpose-built software that operationalizes research findings into daily institutional workflows. The company's breadth — from advisory services to the operational technology that advisors use daily — gives it a distinctive position in the higher education market.\n\nEAB's Navigate platform is one of the most widely deployed student success management systems in US higher education, providing a CRM-like advising tool where academic advisors, faculty, and student services staff coordinate proactive outreach to students, track intervention history, and monitor student progress indicators. Navigate uses predictive analytics to flag students at risk of academic difficulty or attrition and guides advisors in conducting structured, evidence-based advising appointments. The platform also includes a student-facing mobile app that enables students to schedule appointments, view their progress dashboards, and receive proactive nudges from their institution.\n\nEAB also provides enrollment management services including market research, financial aid optimization, and digital marketing for student recruitment — extending its role from advising technology to comprehensive institutional strategy support. The company competes with Civitas Learning, Ellucian, and Salesforce Education Cloud in the advising technology space, and with Ruffalo Noel Levitz and SEM works in enrollment strategy. Its combination of research and technology gives EAB a unique value proposition among the institutions that value both strategic insight and operational tools.