Side-by-side comparison of AI visibility scores, market position, and capabilities
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
Workday (NASDAQ: WDAY) cloud FP&A platform acquired for $1.55B serving 6,000+ organizations with collaborative budgeting and scenario modeling; competing with Anaplan and OneStream for enterprise finance planning.
Workday Adaptive Planning is Workday's (NASDAQ: WDAY) cloud-based financial planning and analysis (FP&A) platform — acquired by Workday in 2018 for $1.55 billion — providing collaborative budgeting, forecasting, scenario modeling, and management reporting for finance teams at mid-market and enterprise organizations. Part of Workday's $8.4 billion revenue platform (fiscal year 2025), Adaptive Planning serves finance and FP&A professionals at 6,000+ organizations including Netflix, The Salvation Army, and Boston Scientific for planning workflows that replace Excel-based budgeting models with connected, version-controlled plans that multiple users can update simultaneously.
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