Side-by-side comparison of AI visibility scores, market position, and capabilities
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
Defense AI company building autonomous drones and AI pilots. $12.7B valuation after $2B Series G (2026). ~$300M 2025 rev. Founded 2015, San Diego. Private.
Shield AI is an American aerospace and defense technology company founded in 2015 by former Navy SEAL Brandon Tseng, his brother Ryan Tseng, and Andrew Reiter. Headquartered in San Diego, California, Shield AI develops AI-powered autonomous systems for military and defense applications. Its core products include the Hivemind autonomy software platform, the V-BAT vertical take-off and landing drone, and the X-BAT — the world's first AI-piloted VTOL fighter jet with a 2,000 nautical mile range.
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