Duckie vs Shield AI

Side-by-side comparison of AI visibility scores, market position, and capabilities

Shield AI leads in AI visibility (58 vs 25)

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Shield AI

ChallengerGovernment Tech

Defense & Autonomous Systems

Defense AI company building autonomous drones and AI pilots. $12.7B valuation after $2B Series G (2026). ~$300M 2025 rev. Founded 2015, San Diego. Private.

AI VisibilityBeta
Overall Score
C58
Category Rank
#1 of 4
AI Consensus
50%
Trend
stable
Per Platform
ChatGPT
64
Perplexity
57
Gemini
50

About

Shield AI is an American aerospace and defense technology company founded in 2015 by former Navy SEAL Brandon Tseng, his brother Ryan Tseng, and Andrew Reiter. Headquartered in San Diego, California, Shield AI develops AI-powered autonomous systems for military and defense applications. Its core products include the Hivemind autonomy software platform, the V-BAT vertical take-off and landing drone, and the X-BAT — the world's first AI-piloted VTOL fighter jet with a 2,000 nautical mile range.

Full profile

AI Visibility Head-to-Head

25
Overall Score
58
#18
Category Rank
#1
59
AI Consensus
50
stable
Trend
stable
33
ChatGPT
64
19
Perplexity
57
36
Gemini
50
31
Claude
51
34
Grok
69

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