Side-by-side comparison of AI visibility scores, market position, and capabilities
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
$278.9B revenue 2024 (16.5% growth); $4.6T assets June 2025; $600B+ market cap; #1 global bank; $43.7B Q4 2024 revenue
JPMorgan Chase & Co is an American multinational financial services corporation headquartered in New York City, formed through the 2004 merger of J.P. Morgan & Co. and Bank One. Tracing its institutional lineage to 1799, JPMorgan Chase is the largest bank in the United States and one of the largest in the world by assets, with a mission to serve consumers, businesses, and institutions by providing financial services that support economic growth and financial inclusion.\n\nThe company operates across four major segments: Consumer & Community Banking, which serves over 80 million consumers through retail branches and digital channels; Commercial Banking, which finances mid-sized businesses and municipalities; the Corporate & Investment Bank, one of the world's leading capital markets and advisory franchises; and Asset & Wealth Management, which manages assets for institutions and high-net-worth individuals. Chase is also the largest US credit card issuer and operates one of the most widely used digital banking apps in the country. The firm has invested heavily in AI, deploying machine learning across fraud detection, risk modeling, and customer service.\n\nJPMorgan Chase reported $278.9 billion in revenue for 2024, a 16.5% increase year-over-year, with total assets of $4.6 trillion as of mid-2025 and a market capitalization exceeding $600 billion. It ranks as the number-one global bank by multiple measures including investment banking fees, US deposits, and credit card spend. The firm trades on the NYSE under the ticker JPM.
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