Duckie vs Humana

Side-by-side comparison of AI visibility scores, market position, and capabilities

Duckie leads in AI visibility (25 vs 20)

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Humana

EmergingInsurance Tech

Health Insurance

$115.8B revenue 2024 (+12.7% YoY), 5.7M Medicare Advantage members, CenterWell Senior Primary Care expansion, #3 US health insurer

AI VisibilityBeta
Overall Score
D20
Category Rank
#4 of 4
AI Consensus
54%
Trend
stable
Per Platform
ChatGPT
20
Perplexity
30
Gemini
13

About

Humana is one of the largest health insurance and healthcare services companies in the United States, founded in 1961 and headquartered in Louisville, Kentucky. Originally a nursing home operator, Humana pivoted to managed care in the 1980s and has since become a dominant force in Medicare Advantage — the government-funded private insurance alternative for Americans over 65. The company's mission centers on helping people achieve lifelong well-being by making healthcare simpler, more accessible, and more proactive.\n\nHumana's core businesses include Medicare Advantage plans, Medicaid managed care, military health services through its TRICARE contract, and a rapidly expanding healthcare delivery arm through CenterWell — which operates senior-focused primary care clinics, home health services, and specialty pharmacy. With 5.7 million Medicare Advantage members, Humana is the #3 US health insurer by total enrollment and the #2 Medicare Advantage carrier in the country. The CenterWell strategy represents a long-term shift from pure insurance toward vertically integrated care delivery.\n\nHumana posted $115.8 billion in revenue for 2024, a 12.7% increase year-over-year, driven by sustained demand growth as the US population ages into Medicare eligibility. The company faces margin pressure from elevated medical costs in Medicare Advantage — an industry-wide challenge through 2024–2025 — but its vertically integrated care model and concentrated scale in the senior market give it structural competitive advantages that differentiate it from pure-play insurance carriers.

Full profile

AI Visibility Head-to-Head

25
Overall Score
20
#18
Category Rank
#4
59
AI Consensus
54
stable
Trend
stable
33
ChatGPT
20
19
Perplexity
30
36
Gemini
13
31
Claude
14
34
Grok
27

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