Duckie vs Google Workspace

Side-by-side comparison of AI visibility scores, market position, and capabilities

Google Workspace leads in AI visibility (93 vs 25)

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Google Workspace

LeaderProductivity & Collaboration

Document Collaboration

Google/Alphabet (NASDAQ: GOOGL) cloud productivity suite with 9M+ paying businesses and Gemini AI; Gmail, Docs, Meet, and Drive competing with Microsoft 365 and Copilot for enterprise productivity platform.

AI VisibilityBeta
Overall Score
A93
Category Rank
#1 of 1
AI Consensus
63%
Trend
stable
Per Platform
ChatGPT
95
Perplexity
93
Gemini
87

About

Google Workspace is Alphabet's (NASDAQ: GOOGL) cloud productivity suite providing Gmail, Google Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and admin management tools for businesses, schools, and organizations — competing with Microsoft 365 for enterprise productivity platform dominance. Google Workspace serves 9+ million paying businesses and 3 billion users of Gmail globally across subscription tiers from Business Starter ($6/user/month) to Enterprise, generating an estimated $12+ billion in annual recurring revenue as one of Google Cloud's most significant recurring revenue streams.

Full profile

AI Visibility Head-to-Head

25
Overall Score
93
#18
Category Rank
#1
59
AI Consensus
63
stable
Trend
stable
33
ChatGPT
95
19
Perplexity
93
36
Gemini
87
31
Claude
84
34
Grok
99

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