Duckie vs Arc XP

Side-by-side comparison of AI visibility scores, market position, and capabilities

Arc XP leads in AI visibility (27 vs 25)

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Arc XP

EmergingMedia & Publishing

Content Management

Washington Post cloud digital publishing platform (headless CMS, video, subscriptions) for 24+ major news publishers; competing with WordPress VIP and Brightspot for enterprise media organization technology.

AI VisibilityBeta
Overall Score
D27
Category Rank
#1 of 1
AI Consensus
55%
Trend
stable
Per Platform
ChatGPT
37
Perplexity
34
Gemini
20

About

Arc XP is a cloud-based digital experience platform developed and operated by The Washington Post — providing content management (headless CMS), video management, e-commerce, subscriptions, audience analytics, and personalization infrastructure for news organizations, broadcasters, and digital publishers globally. Built on the technology stack powering washingtonpost.com (one of the highest-traffic news sites globally), Arc XP serves 24+ clients including The Chicago Tribune, Los Angeles Times, Reuters, and BuzzFeed with the same enterprise publishing infrastructure that handles Washington Post's peak breaking news traffic.

Full profile

AI Visibility Head-to-Head

25
Overall Score
27
#18
Category Rank
#1
59
AI Consensus
55
stable
Trend
stable
33
ChatGPT
37
19
Perplexity
34
36
Gemini
20
31
Claude
37
34
Grok
27

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