Side-by-side comparison of AI visibility scores, market position, and capabilities
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
Raised $43M Series A (2026) from Merlin, Ballistic, and Norwest. RSAC 2026 Innovation Sandbox runner-up. 10-person team. Proactive AI insider threat detection.
Above Security is an AI-native insider risk management company that deploys thousands of AI agents to proactively detect insider threats, suspected espionage, and policy violations without generating traditional alert fatigue. The company raised $43 million in Series A financing from Merlin Ventures, Ballistic Ventures, and Norwest Venture Partners in 2026, and was named runner-up at RSAC 2026's Innovation Sandbox — the most competitive cybersecurity startup competition in the industry.
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