Cox vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Cox leads in AI visibility (66 vs 25)

Cox

ChallengerTelecom & Internet Providers

Broadband

Largest US private cable provider with $12B revenue; broadband, Contour TV, and Cox Mobile wireless serving 5.5M customers in 18 states competing with AT&T fiber and T-Mobile fixed wireless.

AI VisibilityBeta
Overall Score
B66
Category Rank
#3 of 6
AI Consensus
47%
Trend
stable
Per Platform
ChatGPT
60
Perplexity
60
Gemini
76

About

Cox Communications is the largest private broadband company in the United States, providing cable TV, high-speed internet, home telephone, and home security services to approximately 5.5 million customers in 18 states — primarily serving suburban and rural markets in the South and West including Phoenix, Las Vegas, Atlanta, San Diego, and New Orleans. Owned by Cox Enterprises (the Atlanta-based family-controlled media and automotive company), Cox Communications is privately held and generates approximately $12 billion in annual revenue from its telecommunications services.\n\nCox's product portfolio centers on Gigablast and Panoramic WiFi broadband internet (offering up to 2 Gbps speeds through its upgraded hybrid fiber-coaxial network), Contour TV (cable television with voice-remote and cloud DVR), Cox Mobile (wireless service using Verizon's network as an MVNO), and Cox Homelife (home security and automation). The company has invested heavily in network upgrades, deploying DOCSIS 3.1 technology to provide multi-gigabit internet access across its footprint.\n\nIn 2025, Cox faces the structural challenges affecting all cable operators: cord-cutting (customers cancelling cable TV for streaming services), broadband competition from AT&T and other fiber overbuilders entering Cox markets, and potential competition from fixed wireless access from T-Mobile and Verizon. Cox Mobile (launched 2021) is growing as a cable operator wireless bundle that competes with Comcast's Xfinity Mobile and Charter's Spectrum Mobile using MVNO arrangements. Cox's 2025 strategy focuses on broadband network upgrades (multi-gig speeds and fiber deep deployments), growing Cox Mobile subscriber base, and managing the TV subscriber decline while growing broadband revenue per customer.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

66
Overall Score
25
#3
Category Rank
#18
47
AI Consensus
59
stable
Trend
stable
60
ChatGPT
33
60
Perplexity
19
76
Gemini
36
76
Claude
31
60
Grok
34

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