Clutch vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Clutch

GrowthMarTech

B2B Service Reviews

Clutch is a B2B ratings and reviews platform for technology and business services companies featuring verified client reviews.

About

Clutch is a B2B ratings and reviews platform that specializes in technology and professional services companies — including software development agencies, digital marketing agencies, IT managed services providers, UX design firms, and business consulting practices. Unlike software review platforms that focus on product ratings, Clutch focuses on service providers: firms that deliver project-based or ongoing services to business clients rather than selling a software product. Each review on Clutch is collected through a structured client interview conducted by Clutch analysts, ensuring the review content is thorough, specific, and based on a completed or ongoing engagement rather than a general impression.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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