Civitas Learning vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Civitas Learning

ChallengerEdTech & Learning Platforms

Higher Ed Student Success & Analytics

Student success analytics platform helping colleges predict at-risk students and personalize advising interventions. Austin TX, raised $60M+.

About

Civitas Learning is a student success analytics company that provides colleges and universities with predictive analytics, advising intelligence, and intervention management tools designed to improve student retention, progression, and completion rates. Founded in 2011 and headquartered in Austin, Texas, Civitas has raised more than $60 million from investors including New Markets Venture Partners and Rethink Education. The company's platform uses machine learning models trained on data from partner institutions to identify students who are at risk of stopping out, failing courses, or veering off their degree pathway, and to guide advisors in prioritizing and personalizing their outreach.\n\nCivitas's Student Impact Platform analyzes academic performance, enrollment patterns, financial aid status, engagement signals, and other institutional data to generate risk scores and recommended actions for academic advisors. Rather than simply flagging at-risk students, the platform provides advisors with context-specific guidance on which intervention is most likely to be effective for each student based on their specific combination of risk factors — a step beyond pure prediction toward actionable advising support. Case management features allow advisors to track interactions, set follow-up reminders, and measure the impact of their interventions.\n\nCivitas primarily serves four-year colleges and universities and community colleges with significant numbers of first-generation, low-income, and underrepresented students who benefit most from proactive advising. The company competes with EAB's Navigate platform, Salesforce Education Cloud, and Ellucian's advising tools in the higher ed student success market, differentiating through the depth of its predictive models, the breadth of its intervention management capabilities, and its community of practice that helps institutions learn from shared data insights across the Civitas partner network.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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