Celonis vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Celonis leads in AI visibility (91 vs 25)

Celonis

LeaderInfrastructure

IT Operations

Process mining leader with $13B valuation; AI platform analyzing event logs from SAP and Salesforce to identify bottlenecks and automate process improvements.

AI VisibilityBeta
Overall Score
A91
Category Rank
#2 of 68
AI Consensus
76%
Trend
stable
Per Platform
ChatGPT
94
Perplexity
99
Gemini
95

About

Celonis is the global leader in process intelligence, providing an AI-powered platform that mines event log data from enterprise systems (SAP, Salesforce, Oracle) to visualize, analyze, and optimize business processes in real time. Founded in 2011 in Munich, Germany by Alexander Rinke, Bastian Nominacher, and Martin Klenk, Celonis pioneered the process mining category and has grown it into a major enterprise software segment. The company reached a $13 billion valuation in 2022, making it one of Europe's most valuable software companies.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

91
Overall Score
25
#2
Category Rank
#18
76
AI Consensus
59
stable
Trend
stable
94
ChatGPT
33
99
Perplexity
19
95
Gemini
36
93
Claude
31
88
Grok
34

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