BT Group vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

BT Group

LeaderTelecom & Communications

Carrier

UK's largest fixed and mobile operator with ~$26B trailing revenue in 2025; leading UK fiber and 5G rollout under EE brand.

About

BT Group plc is the United Kingdom's largest fixed and mobile telecommunications company, headquartered in London. The company provides broadband, mobile, TV, and enterprise networking services through its consumer brand EE and its business-focused BT Business and Openreach divisions. As of September 2025, BT Group reported a trailing 12-month revenue of approximately $26.2 billion.\n\nOpenreach, a legally separated wholesale infrastructure division within BT Group, is responsible for building and maintaining the national broadband network and is delivering fiber broadband to 25 million UK premises by 2026. Openreach sells wholesale access to more than 600 communication providers, making it critical national infrastructure. BT's EE brand is the UK's largest mobile network by subscribers, with nationwide 5G coverage.\n\nCEO Allison Kirkby has driven a renewed focus on cost transformation and infrastructure investment since 2024, helping BT's market capitalization surpass Vodafone's for the first time in 25 years. The company is targeting £3 billion in annual cost savings by FY28 through automation and workforce restructuring, while simultaneously accelerating fiber and 5G deployment to compete against cable operators and challenger ISPs.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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