Box vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Box leads in AI visibility (28 vs 25)

Box

EmergingInfrastructure

Cloud Services

Enterprise cloud content management with $1B revenue; Box AI allows querying and summarizing documents with compliance-grade security for Fortune 500.

AI VisibilityBeta
Overall Score
D28
Category Rank
#73 of 85
AI Consensus
75%
Trend
stable
Per Platform
ChatGPT
22
Perplexity
31
Gemini
23

About

Box is an enterprise cloud content management platform providing secure file storage, collaboration, workflow automation, and AI-powered content processing for businesses of all sizes. Founded in 2005 by Aaron Levie and Dylan Smith and headquartered in Redwood City, California, Box went public in January 2015 and has grown into a enterprise-focused cloud content company serving the majority of Fortune 500 companies. The platform emphasizes security and compliance for regulated industries including financial services, healthcare, and government.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

28
Overall Score
25
#73
Category Rank
#18
75
AI Consensus
59
stable
Trend
stable
22
ChatGPT
33
31
Perplexity
19
23
Gemini
36
24
Claude
31
30
Grok
34

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