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Pass your water operator certification exam with American Water Works Association’s (AWWA) official app! Includes questions on water treatment, distribution, wastewater treatment, collections.
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"MyApws" is the official app for customers who use our 5-gallon bottle water delivery service. Whether you're at home or at the office, you can easily manage your water bottle account anytime, anywher

Texas Water is an annual conference put on jointly by the Texas Section American Water Works Association (TAWWA) and the Water Environment Association of Texas (WEAT).

Please download this app for CA/NV AWWA events.

TripBuilder Event Mobile™ is the mobile application for WATERCON 2026 taking place April 14-16, 2026.
 
Use this app to:
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Safety is our top priority, protecting our employees, customers, and communities while maintaining operational excellence in delivering essential water services.

Safety First

Putting customers at the center of everything we do, delivering reliable water and wastewater services while maintaining affordable rates and exceptional service quality.

Customer Focus

Striving for the highest standards in water treatment, infrastructure management, and service delivery while investing in modernization and innovation.

Operational Excellence

Protecting water resources and the environment through responsible management, sustainable practices, and investments in infrastructure resilience.

Environmental Stewardship

Operating with transparency, accountability, and ethical standards in all our business practices and community relationships.

Integrity

American Water Works Company, Inc. is the largest publicly traded water and wastewater utility company in the United States, providing safe, clean, affordable and reliable drinking water and wastewater services to more than 14 million people across 16 states and on 18 military installations.

The gold plating of American water

In American Towns, Private Profits from Public Works

John C. Griffith

President and Chief Executive Officer

M. Susan Hardwick

Retired President and CEO

Stacy A. Mitchell

Executive Vice President and General Counsel

Mark S. Smith

Chief Information Officer and Vice President

American Water Works Company, Inc. is an American public utility company that, through its subsidiaries, provides water and wastewater services in the United States. Its regulated operations provide water and wastewater services to approximately 1,700 communities in 14 states, serving a population of approximately 14 million. The company has 3.4 million customers which includes residential, commercial, fire service and private fire, industrial, government facilities, and other water and wastewater utilities. The shares are traded on the NYSE under the ticker AWK.

https://en.wikipedia.org/wiki/American_Water_Works

Ownership and operation of regulated water utilities that provide water services to residential, commercial, fire service, industrial, and government customers across 14 states, treating and delivering over one billion gallons of water per day.

Regulated Water Services

Wastewater collection, treatment, and disposal services for residential, commercial, and industrial customers through 190 wastewater treatment plants and extensive collection infrastructure.

Regulated Wastewater Services

50-year contracts with the Department of Defense for operation and maintenance of water and wastewater systems on 18 military installations, providing mission-critical utility services to U.S. military bases.

Military Services

Comprehensive water treatment through 80 surface water treatment plants and 520 groundwater treatment plants, ensuring safe, clean drinking water that meets or exceeds all regulatory standards.

Water Treatment Operations

Ongoing capital investment programs totaling $42 billion over ten years to address aging infrastructure, improve water quality, enhance system resiliency, and support community growth through infrastructure renewal and expansion.

Infrastructure Development and Renewal

Strategic acquisition services helping municipalities and private water systems transition to professionally managed operations, completing over 100 acquisitions to expand service coverage and improve water quality for communities.

Water System Acquisitions

24/7 emergency response capabilities, water quality monitoring, and compliance management to ensure uninterrupted service and adherence to all state and federal water quality regulations.

Emergency Response and Water Quality Management

American Water and Essential Utilities announced plans to merge as a leading regulated U.S. water and wastewater utility. The merger will create an even larger platform to address the nation's water infrastructure challenges and deliver enhanced value to customers and shareholders.

American Water and Essential Utilities to Merge as Leading U.S. Water Utility

American Water reported 2024 earnings of $5.39 per share compared to $4.90 per share in 2023, with revenue of $4.684 billion. CEO M. Susan Hardwick retired on May 14, 2025, and was succeeded by John C. Griffith. The company affirmed long-term EPS and dividend growth targets of 7-9%.

American Water Reports 2024 Results; CEO Hardwick to Retire, Griffith to Assume CEO Role

American Water announced 10% earnings growth for 2024 with full year earnings reaching $5.39 per share. The company increased its dividend by 8.1%, demonstrating commitment to delivering consistent shareholder value while investing in critical infrastructure.

American Water Delivers 10% Earnings Growth, 8.1% Dividend Boost

American Water completed the purchase of the Butler Area Sewer Authority wastewater system for $230 million, one of the company's largest recent acquisitions, expanding its wastewater services in Pennsylvania.

American Water Completes Butler Area Sewer Authority Acquisition

American Water completed the acquisition of Salem City's water and wastewater systems for $18 million in June 2024, continuing its strategic expansion in New Jersey to serve more communities with improved water infrastructure.

American Water Acquires Salem City Water and Wastewater Systems

American Water appointed Stacy A. Mitchell as Executive Vice President and General Counsel. Mitchell previously served as Senior Vice President and Deputy General Counsel, where she led the company's regulatory strategy.

American Water Names Stacy Mitchell Executive VP and General Counsel

American Water allocated $3.3 billion in capital towards addressing aging infrastructure, improving water quality, and enhancing resiliency in 2024. The company completed strategic acquisitions that led to nearly 90,000 additional customer connections, with 69,500 through acquisitions.

American Water Invests $3.3 Billion in Infrastructure in 2024

American Water Works Company, Inc.

The Kuhn brothers joined with Charles H. Payson and others to form American Water Works & Guarantee Company under Pennsylvania partnership law on August 20, 1886. The first operating entity was the Hackensack Water Company in New Jersey.

Company Founded

The partners built or bought nineteen water systems between 1886 and 1891, establishing a multi-state water utility network and demonstrating aggressive expansion strategy.

Expansion to 19 Water Systems

American Water Works and Guarantee Company became American Water Works and Electric Company, reflecting the common practice of providing both water and electricity services.

Renamed American Water Works and Electric Company

The company was reorganized as American Water Works Company, Inc., focusing exclusively on water services and establishing a strategic direction that continues today.

Reorganized as American Water Works Company

The company's Pennsylvania unit executed the industry's largest asset acquisition at the time, paying $409 million to buy Pennsylvania Gas and Water Company's water holdings.

Record $409M Acquisition

American Water Works broke the billion dollar mark with operating revenues of $1.02 billion, cementing its position as a major utility provider.

Reached $1 Billion in Revenue

American Water established the American Water Military Services Group and secured a 50-year contract to provide water and wastewater utility services at military installations in the U.S., eventually serving 18 military bases.

American Water Military Services Group Established

In the largest utility IPO in United States history, American Water divested from RWE's outside ownership and joined the New York Stock Exchange, becoming an independent publicly traded company.

Largest Utility IPO in U.S. History

American Water became a member of the Dow Jones Utility Average, and is the only water utility to ever be part of the index.

Joined Dow Jones Utility Average

American Water completed the acquisition of Salem City's water and wastewater systems for $18 million, continuing its strategic expansion in New Jersey.

Salem City System Acquisition

American Water completed the purchase of the Butler Area Sewer Authority wastewater system for $230 million, one of the company's largest recent acquisitions.

Butler Area Sewer Authority Acquisition

American Water signed an agreement to acquire the South Orange Village water system for $19.7 million, expanding its New Jersey operations.

South Orange Village System Acquisition

John C. Griffith became President and CEO on May 14, 2025, succeeding M. Susan Hardwick who retired. Griffith previously served as CFO and brings extensive M&A experience from Bank of America Securities.

John Griffith Named CEO

American Water entered into agreements to acquire the Indian Creek Valley Water Authority and the Sutersville-Sewickley Municipal Sewage Authority for a combined $36.05 million.

Indian Creek Valley and Sutersville-Sewickley Acquisitions

American Water completed its acquisition of the Bass Lake Water Company system in California, expanding its West Coast presence.

Bass Lake Water Company Acquisition

American Water and Essential Utilities announced plans to merge as a leading regulated U.S. water and wastewater utility, creating an even larger platform to address the nation's water infrastructure challenges.

Merger Agreement with Essential Utilities

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