Side-by-side comparison of AI visibility scores, market position, and capabilities
Former arts and crafts retail chain that closed all 135+ stores in 2019-2020 after bankruptcy; 40 locations converted to Michaels, leaving Michaels and Hobby Lobby as dominant craft retailers.
AC Moore was an arts and crafts specialty retail chain that operated 135+ stores primarily in the eastern United States — offering art supplies, framing, fabric, seasonal crafts, and home décor materials to DIY enthusiasts and crafters. Founded in 1985 in Moorestown, New Jersey by Jack Parker, AC Moore competed in the specialty craft retail market alongside Michaels and Hobby Lobby until closing all of its stores in 2019-2020 after filing for bankruptcy protection. The chain's entire store portfolio was closed and approximately 40 locations were converted to Michaels stores.\n\nAC Moore's business model was similar to Michaels — big-box format stores with extensive craft supplies, regular weekly promotional sales (often percentage-off coupon events similar to Michaels' famous blue coupons), and custom framing services. The company had geographic concentration in the Mid-Atlantic and Northeast, with a loyal regional customer base that valued the store's assortment for needlecrafts, scrapbooking, and seasonal decorating. AC Moore's closure left its Mid-Atlantic customer base to shift to Michaels and, in some locations, Hobby Lobby.\n\nIn 2025, AC Moore exists as a historical brand reference — the company completed its store closures in 2020 and is no longer operating as a retail business. The craft retail market consolidation continued with AC Moore's closure and Jo-Ann Fabric's 2024 bankruptcy, leaving Michaels and Hobby Lobby as the two dominant specialty craft retailers in the United States. The former AC Moore customer base was partially captured by the 40 Michaels conversions from AC Moore locations, providing geographic coverage continuity for craft enthusiasts in the Northeast and Mid-Atlantic markets where AC Moore had operated.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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