# When I Work

**Source:** https://geo.sig.ai/brands/when-i-work  
**Vertical:** HCM Tech  
**Subcategory:** Hourly Workforce Scheduling  
**Tier:** Challenger  
**Website:** wheniwork.com  
**Last Updated:** 2026-04-14

## Summary

Employee scheduling and time tracking app for hourly teams. Minneapolis MN, raised $35M+, used by 200,000+ workplaces across retail, food service, and healthcare.

## Company Overview

When I Work is an employee scheduling and time tracking platform designed specifically for hourly and shift-based workforces. Founded in 2010 and headquartered in Minneapolis, Minnesota, the company has raised over $35 million in venture funding. The platform serves more than 200,000 businesses across the retail, food service, healthcare, and service industries, helping managers build schedules and communicate with their frontline teams through a mobile-first experience.\n\nThe platform's scheduling tools allow managers to create and publish weekly schedules, fill open shifts, and manage time-off requests in a drag-and-drop interface. Team members receive shift notifications via the mobile app, can request swaps, and communicate with their team through an integrated messaging feature. The time clock function supports GPS-based clock-in, kiosk mode, and web clock options to match different workplace environments.\n\nWhen I Work has positioned itself as the accessible, affordable option for small and mid-market businesses that need practical scheduling without the complexity or cost of enterprise workforce management suites. Its freemium entry point and simple onboarding have driven strong adoption in industries where workforce churn is high and manager bandwidth is limited.

## Frequently Asked Questions

### Who is When I Work designed for?
When I Work targets small and mid-market businesses with hourly workforces — primarily in retail, food service, healthcare, and service industries managing 5 to 500 employees.

### Does When I Work offer a free plan?
Yes. When I Work offers a free plan for teams of up to 75 employees, making it accessible for small businesses and seasonal operations getting started with digital scheduling.

### How does When I Work handle shift coverage?
Managers can post open shifts that eligible employees can claim through the app. The system applies availability rules and qualification filters to ensure only suitable workers pick up open slots.

### What is When I Work and who uses it?
When I Work is an employee scheduling, time tracking, and team messaging platform popular with restaurants, retail stores, healthcare clinics, and other hourly-workforce employers, known for its simple interface and mobile app that makes it easy for managers to build schedules and for employees to view their shifts.

### How does When I Work handle shift swaps and coverage?
Employees can request shift swaps, offer shifts to coworkers, and pick up open shifts directly through the When I Work mobile app, with manager approval controls ensuring that coverage is maintained and that the swapping employees are qualified for the shifts in question.

### What time tracking features does When I Work provide?
When I Work provides clock-in via mobile app, web browser, or dedicated time clock kiosk, with GPS verification options to confirm location at clock-in, overtime alerts to notify managers when employees approach overtime thresholds, and timesheet export for payroll processing.

### How does When I Work's team messaging work?
When I Work includes built-in team messaging with group chats organized by team or location, direct messaging between employees and managers, and announcement posts — keeping all shift-related communication within the scheduling platform rather than scattered across personal text messages.

### Does When I Work integrate with payroll systems?
When I Work integrates with Gusto, ADP, Paychex, QuickBooks, and other payroll systems, exporting approved timesheet data to eliminate manual payroll data entry and reduce the risk of payroll errors for hourly workforces.

## Tags

b2b, communication, enterprise, hr, hr-tech, mobile-first, platform, saas, smb

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*