# Vetstoria **Source:** https://geo.sig.ai/brands/vetstoria **Vertical:** Vertical SaaS — Veterinary & Pet Health Tech **Subcategory:** Veterinary Online Appointment Booking Platform **Tier:** 2 **Website:** vetstoria.com **Last Updated:** 2026-04-14 ## Summary Real-time online appointment booking platform for veterinary practices; Dublin Ireland; raised $8M+; integrates with ezyVet, Provet Cloud, Cornerstone, and Avimark to synchronize 24/7 online bookings with clinic PIMS; serves thousands of vet practices globally. ## Company Overview Vetstoria is a real-time online appointment booking platform built specifically for veterinary practices, enabling pet owners to book appointments online 24/7 through a clinic's website without phone calls, while giving veterinary teams full control over appointment types, availability, and booking rules. Founded in 2016 and headquartered in Dublin, Ireland, Vetstoria has raised approximately $8 million and grown to serve thousands of veterinary practices globally in Europe, the US, Australia, and Asia, integrating with leading practice management systems to synchronize appointments in real time.\n\nVetstoria's booking platform connects directly to a clinic's veterinary information management system — including ezyVet, Provet Cloud, Cornerstone, Avimark, and others — so bookings made online appear immediately in the practice schedule without staff intervention, and availability shown to clients accurately reflects real-time slot availability. Clinics control which appointment types are bookable online, can set deposit requirements for high-demand slots, and can restrict booking access to existing clients only. Analytics provide data on booking conversion rates, booking source (website, Google, social), and time-of-day patterns.\n\nVetstoria competes with PetDesk, Vetster, and general appointment booking platforms adapted from human healthcare in the veterinary booking space. Its deep PIMS integrations and purpose-built veterinary rules engine — which can handle species-specific booking logic, new patient workflows, and emergency appointment routing — differentiate it from generic online booking tools. The platform helps veterinary practices capture after-hours booking demand, reduce front-desk call volume, and improve the client experience for digitally-oriented pet owners. ## Frequently Asked Questions ### How does Vetstoria integrate with veterinary practice management systems? Vetstoria integrates with major PIMS platforms including ezyVet, Provet Cloud, Cornerstone, Avimark, and others via API, synchronizing availability and booking data in real time so online bookings appear immediately in the clinic schedule and clients only see genuinely available slots without double-booking risk. ### What booking controls do veterinary practices have with Vetstoria? Practices configure which appointment types are available for online booking, set advance booking windows, require deposits for certain appointment types, restrict booking to existing clients only, manage species-specific appointment availability, and set booking intervals to ensure appropriate gaps between appointments. ### How does Vetstoria help reduce front-desk workload in vet clinics? By enabling pet owners to book appointments online 24/7 without phone calls, Vetstoria reduces the volume of inbound booking calls to the front desk — a major source of interruption in busy veterinary practices — freeing staff to focus on client service for patients in the clinic and reducing after-hours phone tag with clients trying to schedule. ### What is Vetstoria and what problem does it solve? Vetstoria is a real-time online appointment booking platform built specifically for veterinary practices, enabling pet owners to book 24/7 without phone calls. It solves the front-desk overload problem — particularly after-hours booking requests that generate voicemail backlog — by providing a self-service channel that syncs directly with the practice management system. ### Does Vetstoria support multi-location veterinary practices? Yes. Vetstoria supports single-site clinics as well as corporate veterinary groups and multi-location practices, providing centralized management of booking settings, availability rules, and analytics across all locations while giving each site its own branded booking page and scheduling configuration. ### How does Vetstoria handle appointment deposits? Vetstoria supports requiring deposits at the time of online booking for specific appointment types (like new patient exams or procedures) — reducing no-show rates for high-value appointments. Deposits are processed through integrated payment providers and applied to the visit invoice at checkout. ### What client experience does Vetstoria provide for pet owners? Pet owners select their pet, appointment type, preferred veterinarian, and available time slot through a mobile-friendly booking interface on the clinic website — receiving automated confirmation and reminder communications via email and SMS. The experience is comparable to booking via platforms like Zocdoc, modernizing the consumer appointment experience for veterinary care. ### How does Vetstoria's pricing work? Vetstoria charges veterinary practices a monthly subscription based on the number of locations and features needed. Pricing is positioned to deliver positive ROI through reduced phone call volume, improved staff productivity, and capture of bookings that would otherwise have gone to competitors when the clinic was closed — particularly valuable for practices in competitive markets. ### What is Vetstoria? Vetstoria is a real-time online appointment booking platform for veterinary practices, enabling pet owners to book appointments 24/7 through a clinic's website, Google, and social media channels — integrating directly with practice management systems to show live appointment availability. ### How does Vetstoria integrate with veterinary practice management systems? Vetstoria integrates directly with major veterinary PMS platforms including ezyVet, Provet Cloud, VetDesk, and others, pulling real-time appointment availability and writing confirmed bookings directly back to the PMS without double-booking risk. ### Why is 24/7 online booking important for veterinary practices? The majority of veterinary appointment requests occur outside business hours, and pet owners increasingly expect digital booking rather than phone calls. Vetstoria captures appointments that would otherwise be lost to competitors with online booking capabilities. ### What booking rules does Vetstoria support? Vetstoria allows practices to configure appointment types, duration, availability windows, new vs. existing patient restrictions, and species-specific scheduling rules — giving clinics control over what owners can book online versus what requires a phone call. ### How much has Vetstoria raised? Vetstoria has raised approximately $10M from investors including Frontline Ventures, growing its veterinary booking platform as the veterinary industry invests in digital client experience to compete with corporate veterinary chain operators. ### What does Vetstoria do for veterinary practices? Vetstoria is an online appointment booking platform specifically for veterinary practices that enables pet owners to book appointments 24/7 directly from the practice website, social media, or Google, without calling the clinic. The platform integrates with veterinary practice management systems to show real-time appointment availability and book directly into the clinic schedule. ### How does Vetstoria integrate with veterinary practice management systems? Vetstoria integrates with major veterinary practice management systems including AVImark, Cornerstone, Provet Cloud, ezyVet, RxWorks, and others to access real-time schedule availability and write booked appointments directly into the practice calendar. This real-time integration ensures no double-booking and eliminates the need for practice staff to manually transfer online bookings into the PMS. ### What booking customization does Vetstoria offer veterinary practices? Vetstoria allows practices to configure which appointment types are bookable online (wellness exams but not emergency visits, for example), set advance booking windows, define availability by doctor or generalized, and control which clients can book online (existing clients only vs. new clients). This customization lets practices offer online booking for the appointment types they choose to automate while preserving staff control over complex or new patient bookings. ### What is Vetstoria's market and geographic presence? Vetstoria was founded in Ireland and has built strong market presence in the UK, Ireland, Australia, New Zealand, and is expanding in North America. Thousands of veterinary practices use Vetstoria to reduce phone call volume, capture bookings outside office hours, and improve the client experience for the modern pet owner who prefers self-service scheduling. ### How does Vetstoria compare to PetDesk or Rapport (IDEXX) for veterinary online booking? PetDesk (US-focused) provides online booking combined with client communication and loyalty features. Rapport (IDEXX) is an online booking product integrated with IDEXX's clinical platform. Vetstoria differentiates through its deep PMS integration breadth—connecting to more veterinary PMS platforms than US-focused alternatives—and its strong UK and European market presence where PetDesk has limited reach. ## Tags saas, cloud-native, healthtech, b2b, smb, platform, europe, global, api-first, mobile-first --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*