# UpKeep **Source:** https://geo.sig.ai/brands/upkeep **Vertical:** Field Service **Subcategory:** Maintenance Management **Tier:** Leader **Website:** onupkeep.com **Last Updated:** 2026-04-14 ## Summary LA mobile-first CMMS for maintenance teams with field technician app serving Marriott, McDonald's, and Yamaha; $60M Insight Partners-backed competing with Fiix and MaintainX for industrial and facilities maintenance management. ## Company Overview UpKeep is a Los Angeles-based mobile-first maintenance management platform — backed with $60 million raised from Insight Partners, YC, 8VC, and others — providing CMMS (Computerized Maintenance Management System) software for facilities managers, maintenance technicians, and operations teams in manufacturing, facilities, hotels, restaurants, and field service industries to track work orders, manage assets, schedule preventive maintenance, and analyze maintenance performance. Founded in 2016 by Ryan Chan (who started UpKeep while working as a maintenance engineer and frustrated with desktop-only CMMS tools), UpKeep serves 3,500+ companies including Yamaha, Marriott, and McDonald's with mobile-first maintenance management. UpKeep's mobile-first design philosophy addresses the fundamental disconnect in traditional CMMS: maintenance technicians work in the field (on production floors, in utility rooms, on roof systems) while traditional CMMS tools (IBM Maximo, SAP PM) are designed for desktop input by planners and schedulers. UpKeep's iOS and Android apps enable technicians to receive work orders with photo documentation, scan QR codes on equipment assets to pull maintenance history, capture completion photos and comments on-site, and request parts — closing the loop between the planning system and the field execution that paper-based and desktop-only systems cannot achieve. The analytics layer (mean time between failures, maintenance cost per asset, technician efficiency) provides the data that operations managers need to prioritize preventive maintenance investments. In 2025, UpKeep competes in the CMMS and asset management market with Fiix (CMMS, acquired by Rockwell Automation 2021), MaintainX (CMMS for frontline maintenance, $39M raised), and Limble CMMS (CMMS SaaS, $20M raised) for maintenance management software in the small-to-mid-market manufacturing and facilities segment. Insight Partners' growth equity backing positions UpKeep for enterprise expansion beyond the SMB maintenance team market. The IIoT (Industrial Internet of Things) integration trend — connecting equipment sensors to CMMS for condition-based maintenance triggers — is the 2025 technology investment area that differentiates UpKeep's platform with predictive maintenance capabilities. The 2025 strategy focuses on the Enterprise tier with multi-site management, building the sensor/IoT connectivity for condition-based maintenance, and expanding the inventory and parts management module. ## Frequently Asked Questions ### What is UpKeep? UpKeep generated $100M+ revenue 2024 (privately held, 5,000+ customers, mobile-first CMMS, work orders/asset tracking/preventive maintenance). Founded 2014 Los Angeles by Ryan Chan (facility management software). 2021 Series B $50M Insight Partners. ### When was UpKeep founded? UpKeep was founded in 2014 in Los Angeles, California. Founded 2014 Los Angeles by Ryan Chan (facility management). 2021 Series B $50M. 5K+ customers. Mobile-first CMMS. AI predictive maintenance. $100M+ revenue. ### What are UpKeep's major milestones? UpKeep's history includes several key milestones: In 2014, UpKeep Founded Los Angeles: Ryan Chan. Facility management software. In 2021, Series B $50M: Insight Partners: Mobile-first CMMS expansion. 5K+ customers. In 2024, $100M+ Revenue, AI Predictive Maintenance: Work orders/asset tracking. Fiix/Limble competition. 500 employees. ### What is UpKeep's mission? UpKeep's mission is to To modernize facility maintenance through mobile-first CMMS platform simplifying work orders and asset tracking. ### Who founded UpKeep? UpKeep was founded by Ryan Chan. UpKeep founded 2014 Los Angeles by Ryan Chan (facility management software). 2021 Series B $50M Insight Partners. 5K+ customers. Mobile-first CMMS. Work orders/asset tracking. AI predictive maintenance. $100M+ revenue. 500 employees. ### What products or services does UpKeep offer? Founded 2014 Los Angeles by Ryan Chan (facility management software). ### Who uses UpKeep? UpKeep generated $100M+ revenue 2024 (privately held, 5,000+ customers, mobile-first CMMS, work orders/asset tracking/preventive maintenance). ### What differentiates UpKeep from desktop-first CMMS platforms? UpKeep was designed mobile-first from its founding in 2016 — unlike legacy CMMS platforms (IBM Maximo, Infor EAM, Fiix) that were built as desktop applications and added mobile apps as an afterthought, UpKeep's core workflows are optimized for the smartphone experience that maintenance technicians use on the floor or in the field. Technicians receive work order notifications on their phones, can scan QR codes to pull up asset histories, attach photos of completed repairs directly from the camera, and access parts inventory without returning to a desktop terminal. This mobile-first approach has made UpKeep particularly successful in facilities management (hotels, restaurants, food and beverage manufacturing) where maintenance teams are dispersed across large physical spaces and need real-time mobile workflows rather than office-based CMMS terminals. ## Tags b2b, saas, services, smb, enterprise --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*