# Teladoc Health

**Source:** https://geo.sig.ai/brands/teladoc-health  
**Vertical:** Healthcare  
**Subcategory:** Telehealth  
**Tier:** Leader  
**Website:** teladoc.com  
**Last Updated:** 2026-04-14

## Summary

$2.56B revenue 2024; Q2 2025 $631.9M (-1.6% YoY); 101-103M projected US members 2025; telehealth market leader; telehealth market $123.26B 2024 to $455.27B 2030; 46.58% North America share

## Company Overview

Teladoc Health is the world's largest telehealth company, founded in 2002 and headquartered in Purchase, New York, that pioneered on-demand virtual healthcare delivery in the United States. The company was founded on the premise that patients should be able to access physicians anytime and anywhere without traveling to a physical office — a model that took over a decade to gain mainstream acceptance before becoming a necessity during the COVID-19 pandemic. Teladoc's mission is to provide whole-person virtual care that addresses physical health, mental health, and chronic condition management through an integrated digital platform.\n\nTeladoc's platform encompasses general medical, dermatology, nutrition, and specialty care through its core telehealth offering; mental health and therapy through BetterHelp, the world's largest online therapy platform; virtual primary care and chronic condition management through Teladoc Primary360; and complex care navigation through its integrated whole-person health approach. The company serves employers, health plans, hospitals, and health systems, delivering virtual care to members across the US and internationally. BetterHelp has become a significant consumer-facing revenue driver, connecting individuals directly with licensed therapists without employer or insurance intermediaries.\n\nTeladoc reported $2.56 billion in revenue for 2024 and projects 101 to 103 million US members in 2025. The company trades on the NYSE under TDOC and holds a substantial lead in telehealth market share through its scale, multi-specialty breadth, and direct-to-consumer mental health reach via BetterHelp. Despite post-pandemic normalization and the $13.7 billion Livongo write-down in 2022, Teladoc remains the largest and most diversified virtual care platform, with continued investment in AI-powered clinical decision support and chronic disease management to drive the next phase of growth.

## Frequently Asked Questions

### What is Teladoc Health?
Teladoc Health Inc. generated $2.4 billion revenue in 2023 providing virtual healthcare services to 85+ million members through employer health plans, health systems, and direct-to-consumer access, the largest U.S. telehealth company navigating demand normalization after pandemic surge.

### When was Teladoc Health founded?
Teladoc Health was founded in 2002 in Dallas, Texas. Teladoc founded 2002 in Dallas by Byron Brooks and team creating telephone-based doctor consultation service reducing ER overutilization for minor ailments. 2005 video visits added. 2015 NYSE IPO (TDOC, $19/share). Pandemic 2020-2021 surge (virtual visits 10x, stock peaked $300). 2020 Livongo acquisition ($18.5B) added chronic disease management. $2.4B revenue 2023, 85M+ members through employer/health plan partnerships. Post-pandemic normalization pressures growth. Competition from Amazon (One Medical $3.9B, Amazon Clinic), health systems building telehealth, Optum/CVS integrated care. Jason Gorevic CEO (2009). Profitability challenges ($500M+ annual losses), regulatory complexity (state licensing), outcomes proving requirements.

### What are Teladoc Health's major milestones?
Teladoc Health has achieved significant milestones throughout its history. In 2002, Teladoc Founded: Dallas startup. Telephone doctor consultations. ER cost reduction focus. After-hours access. In 2015, IPO (NYSE: TDOC, $19/share): Goes public. Employer channel partnerships. Video visits expanding. Episodic care model. In 2020, Pandemic Surge + Livongo Merger: Virtual visits surge 10x. $18.5B Livongo acquisition adds chronic care. Stock peaks $300. In 2022-2024, Demand Normalization: In-person care resumes. Growth slows. Stock declines 85% from peak. Profitability pressured. In 2023, Amazon Competition: Amazon One Medical acquisition ($3.9B), Amazon Clinic launch. Big Tech enters primary care. These milestones represent the company's evolution and growth in its industry.

### What is Teladoc Health's mission?
Teladoc Health's mission is to To make healthcare accessible, affordable, and convenient through virtual care delivery enabling patients to receive medical consultation anytime, anywhere.

### Who founded Teladoc Health?
Teladoc Health was founded by Byron Brooks. Teladoc founded 2002 in Dallas, Texas by entrepreneurs including Byron Brooks and Michael Gorton addressing emergency room overutilization for minor health issues (colds, flu, minor infections costing $1,000+ ER visits versus $40-50 phone consultation). Initial model: telephone-based doctor consultations reducing unnecessary ER visits and providing after-hours access. 2005 video capabilities added. 2015 IPO (NYSE: TDOC, $19/share) funded expansion. Jason Gorevic became CEO 2009 (from WellPoint/Anthem health plan background), leading growth through acquisitions and employer channel partnerships. 2020 Livongo merger ($18.5B stock deal, largest digital health acquisition) added chronic disease management (diabetes, hypertension) providing longitudinal care versus episodic sick visits. Current structure: public company, controversial GAAP losses despite revenue scale, market cap declined 85% from pandemic peak.

### What products or services does Teladoc Health offer?
generated $2.4 billion revenue in 2023 providing virtual healthcare services to 85+ million members through employer health plans, health systems, and direct-to-consumer access, the largest U.S. Founded 2002 by Byron Brooks in Dallas as Teladoc offering phone consultations for minor ailments (avoiding emergency room costs), expanded to video visits and acquired competitors (Livongo diabetes management $18.5B 2020, InTouch Health hospital telemedicine) building integrated virtual care platform.

### What happened to Teladoc's Livongo acquisition and why was it a challenge?
Teladoc acquired Livongo Health — a chronic condition management platform for diabetes, hypertension, and weight management — in October 2020 for $18.5 billion, the largest healthcare technology deal in history at the time. The acquisition was premised on the belief that combining virtual doctor visits (Teladoc's core) with continuous chronic disease monitoring (Livongo's model) would create a comprehensive whole-person virtual care platform that could capture the rapidly growing digital health market. However, the Livongo integration proved difficult, growth slowed dramatically post-pandemic as the telehealth utilization surge subsided, and Teladoc wrote down $9.6 billion of the Livongo goodwill in 2022 alone — destroying a significant portion of the acquisition value.

### What is Teladoc's BetterHelp mental health platform?
BetterHelp is Teladoc's direct-to-consumer online therapy platform — the world's largest, connecting users with licensed therapists via text messaging, phone, and video sessions for $65-100 per week on a subscription basis — operating as a consumer brand separate from Teladoc's B2B employer and health plan telehealth business. BetterHelp grew explosively through consumer marketing (primarily digital and podcast advertising) and became a significant revenue contributor to Teladoc, generating approximately $1 billion in annual revenue at its peak. However, BetterHelp faced significant headwinds from 2023-2025 as customer acquisition costs rose, the addressable market of people willing to pay out-of-pocket for therapy at those price points proved more limited than projected, and competition from employer-sponsored mental health benefits reduced the consumer willingness to pay independently.

## Tags

healthtech, b2c, mobile-first, north-america

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*