# ShipHero **Source:** https://geo.sig.ai/brands/shiphero **Vertical:** Logistics, 3PL & Supply Chain Visibility **Subcategory:** WMS & Fulfillment Software for 3PLs and Brands **Tier:** Challenger **Website:** shiphero.com **Last Updated:** 2026-04-14 ## Summary WMS and outsourced fulfillment platform for e-commerce brands and 3PLs. New York NY; cloud-based WMS manages picking, packing, and shipping across multiple warehouses; also operates an outsourced fulfillment network for DTC brands. ## Company Overview ShipHero is a dual-model logistics company that provides both warehouse management software (WMS) for 3PLs and brands running their own warehouses and an outsourced fulfillment network for brands that prefer to outsource. Based in New York, ShipHero serves e-commerce merchants and third-party logistics providers with a cloud-based WMS that manages inventory, order processing, picking, packing, and shipping across multiple warehouse locations. The company's software-first approach has attracted a strong customer base among growing e-commerce brands and the 3PLs that serve them.\n\nShipHero's WMS platform handles the complexity of multi-location inventory management, batch picking optimization, barcode scanning workflows, carrier rate shopping, returns management, and analytics in a system designed specifically for the speed and volume requirements of e-commerce fulfillment. The platform integrates with Shopify, WooCommerce, Amazon, and other e-commerce platforms, providing automatic order ingestion and real-time inventory synchronization. For 3PLs, ShipHero's multi-tenant architecture supports billing, customer portals, and the separate configurations that each 3PL client requires.\n\nShipHero's outsourced fulfillment service uses its own WMS technology across partner warehouse locations, providing brands with a tech-enabled 3PL option that maintains ShipHero software quality throughout. This creates a natural expansion path for brands that start using ShipHero WMS in their own warehouse and later want to outsource fulfillment while staying on the same software platform. ShipHero competes with Extensiv (3PL Central), Logiwa, and Deposco in the 3PL WMS market. ## Frequently Asked Questions ### Does ShipHero offer both software and fulfillment services? Yes, ShipHero offers its WMS as a standalone software product for brands and 3PLs running their own warehouses, and also provides outsourced fulfillment services through its partner network using the same ShipHero WMS, giving brands flexibility to start with one model and transition to the other. ### What e-commerce operations does ShipHero's WMS support? ShipHero's WMS supports order management, inventory receiving and putaway, pick and pack with barcode scanning, carrier rate shopping and label printing, returns processing, kitting and bundling, multi-location inventory management, and performance analytics for e-commerce fulfillment operations. ### How does ShipHero support 3PL businesses? ShipHero's platform provides 3PLs with multi-tenant architecture that manages separate inventory, orders, and configurations for each brand client, plus client billing automation based on storage and activity rates, and customer-facing portals where each brand can monitor their inventory and orders. ### What is ShipHero and who uses it? ShipHero is a warehouse management system and fulfilment platform used by direct-to-consumer brands and third-party logistics providers — offering a WMS for brands that operate their own fulfilment warehouses and access to ShipHero's own fulfilment network for brands that want to outsource warehousing and fulfilment to ShipHero's facilities across the United States and Canada. ### How does ShipHero's own fulfilment network work for e-commerce brands? ShipHero operates a network of fulfilment warehouses across the US and Canada that brands can use to outsource their warehousing and order fulfilment — brands ship inventory to ShipHero facilities, and ShipHero picks, packs, and ships orders from those facilities directly to end customers, with all inventory and order management accessible through the ShipHero platform with the same interface used by brands managing their own warehouse. ### What e-commerce platform integrations does ShipHero support? ShipHero integrates with Shopify, Shopify Plus, WooCommerce, BigCommerce, Amazon, eBay, Walmart Marketplace, Etsy, and other selling channels — automatically importing orders from connected channels, routing them to the appropriate fulfilment location, managing picking and packing workflows, and syncing tracking information back to each channel when orders ship. ### What WMS features does ShipHero provide for brands managing their own warehouse? ShipHero's WMS includes receiving workflows with barcode scanning, directed put-away, wave picking, pack station management, carrier rate shopping, label printing, and returns processing — with a mobile app for warehouse staff that guides them through picking and packing without paper pick lists, and real-time reporting on warehouse productivity and order fulfilment performance metrics. ### What analytics and reporting does ShipHero provide? ShipHero provides reporting on order fulfilment speed, pick accuracy rates, shipping cost by carrier and service, inventory levels and turnover, and 3PL client billing for providers using ShipHero to manage multiple client accounts — giving warehouse operators and brand logistics managers the data they need to identify operational bottlenecks and optimise warehouse and shipping performance. ## Tags saas, enterprise, smb, supply-chain, cloud-native, automation, analytics, platform, api-first, transportation, b2b --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*