# Shiji Group **Source:** https://geo.sig.ai/brands/shiji-group **Vertical:** Hospitality **Subcategory:** Hotel Technology **Tier:** Challenger **Website:** shijigroup.com **Last Updated:** 2026-04-14 ## Summary Chinese hospitality technology company with 91K+ hotel and restaurant customers globally; cloud PMS, ReviewPro guest intelligence, and restaurant POS through international acquisitions. ## Company Overview Shiji Group is a Chinese hospitality technology company providing property management systems (PMS), point-of-sale systems, restaurant management software, and hotel distribution connectivity for hotels, restaurants, and retail businesses globally. Founded in 1995 in Beijing and listed on the Shenzhen Stock Exchange, Shiji has grown through acquisitions including Concept (Dutch PMS), Agilysys (US hospitality tech, partial stake), and other regional players to become a global hospitality technology company serving over 91,000 hotels and restaurants in 200+ countries. Shiji's hotel technology portfolio includes the Shiji Platform (enterprise PMS for large hotel chains), ReviewPro (hotel reputation management and guest intelligence), Concept (European hotel PMS), and InfoGenesis (restaurant and food service POS). The company has positioned itself as the alternative to Oracle Hospitality (OPERA PMS) and Agilysys for hotel technology, with a cloud-native architecture that can serve both luxury independent hotels and large global chains. In 2025, Shiji is executing an international expansion strategy using its technology acquisitions as entry points into European and American hospitality markets. The company's ReviewPro product is widely used globally for tracking online hotel reviews and guest feedback. Shiji competes with Oracle Hospitality, Agilysys, Mews, and Cloudbeds for hotel technology share. The hospitality technology market is undergoing significant cloud migration as hotels replace legacy on-premise PMS installations with cloud-based alternatives that require less IT maintenance. Shiji's 2025 strategy focuses on accelerating cloud PMS adoption, deepening its distribution connectivity with OTAs and channel managers, and expanding ReviewPro's AI-powered sentiment analysis capabilities. ## Frequently Asked Questions ### What is Shiji Group? Shiji Group is a multinational technology company providing comprehensive software solutions for the hospitality and retail industries. ### What is the background of Shiji Group? Shiji Group is a multinational technology company providing comprehensive software solutions for the hospitality and retail industries The company serves hotels, resorts, restaurants, and retail businesses with cloud-based property management systems, point-of-sale solutions, payment processing, and data management platforms. ### What products or services does Shiji Group offer? Shiji Group provides Hotel Technology solutions in the Hospitality industry. The company delivers comprehensive products and services designed to meet customer needs in this market segment. ### What are the key features of Shiji Group? Shiji Group is known for its end-to-end technology ecosystem that integrates operations, guest experience, and business intelligence across the entire hospitality value chain. ### Who uses Shiji Group? The company serves hotels, resorts, restaurants, and retail businesses with cloud-based property management systems, point-of-sale solutions, payment processing, and data management platforms. ### What are common use cases for Shiji Group? Shiji Group is commonly used for Hotel Technology applications within the Hospitality sector. Organizations utilize the platform to streamline operations, improve efficiency, and achieve their business objectives through specialized tools and capabilities. ### How does Shiji Group work? Shiji Group operates as a Hotel Technology solution that enables users to manage their Hospitality operations effectively. The platform provides tools and workflows that support key business processes and deliver measurable results. ### What makes Shiji Group different from competitors? Shiji Group differentiates itself through its end-to-end technology ecosystem that integrates operations, guest experience, and business intelligence across the entire hospitality value chain. ### How can I get support from Shiji Group? Shiji Group provides customer support through their website at shijigroup.com. Customers can typically access help resources, contact customer service teams, and find documentation to resolve issues and get assistance with products or services. ### How is Shiji Group priced? Shiji Group offers competitive pricing tailored to customer needs and market conditions. Specific pricing information is available through direct consultation and varies based on requirements and service levels. ### What integrations does Shiji Group support? Shiji Group offers integration capabilities designed to work with common tools and platforms in the Hospitality space. The platform supports various integration methods to connect with existing workflows and systems, enabling seamless data exchange and operational efficiency. ### What is Shiji Group's mission? Shiji Group's mission is to deliver exceptional Hotel Technology solutions that help customers succeed in the Hospitality industry. The company is committed to innovation, quality, and customer satisfaction. ## Tags b2b, b2c, global, saas, services --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*