# Paycom **Source:** https://geo.sig.ai/brands/paycom **Vertical:** Manufacturing **Subcategory:** Enterprise **Tier:** Leader **Website:** paycom.com **Last Updated:** 2026-04-14 ## Summary Oklahoma City HCM software (NYSE: PAYC) at $1.88B 2024 revenue, 41% EBITDA margin; IWant AI command engine (2025), Beti self-service payroll for 37K+ clients competing with Paychex and UKG for mid-market HR platform. ## Company Overview Paycom Software, Inc. is an Oklahoma City, Oklahoma-based human capital management (HCM) software company — publicly traded on the New York Stock Exchange (NYSE: PAYC) as an S&P 500 component — providing a single-database HCM platform that manages payroll, talent acquisition, talent management, HR management, and time and labor for over 37,000 clients and 7 million+ employees through recurring subscription revenue of $1.88 billion in fiscal year 2024 with a 41% EBITDA margin and 90% annual client retention rate. Founded in 1998 by CEO Chad Richison (who funded the startup by selling his house and cashing out his 401k at age 27), Paycom was among the first companies to process payroll entirely online — pioneering cloud-based HR technology before SaaS was an established software delivery model. Paycom's single-database architecture (all HCM modules sharing one data layer, eliminating the file imports and reconciliation required by multi-vendor HR stacks) enables Beti®, the employee self-service payroll product where employees review and approve their own paychecks before processing — reducing payroll errors at the source rather than correcting them after the fact. In 2025, Paycom launched IWant™, a command-driven AI engine allowing users to access employee information through voice-to-text or typed natural language commands — named a Top HR Product of 2025 by HR Executive magazine. Paycom's single-database HCM model addresses the data fragmentation problem that multi-vendor HR technology stacks create for mid-market employers: a 500-employee manufacturer using ADP for payroll, Workday for HRIS, iCIMS for ATS, and Cornerstone for learning must maintain employee master data in four systems, reconcile discrepancies through nightly file transfers, and dedicate HR analyst time to resolving the inevitable mismatches between payroll records and HR records. Paycom's single database (one employee record driving payroll, benefits, performance management, time tracking, and compliance reporting simultaneously) eliminates reconciliation overhead and enables the employee self-service model — since employees directly updating their own records (bank accounts, tax withholdings, time-off requests) in a single system where changes immediately reflect in payroll calculations, reducing the phone calls and paper forms that HR departments process manually. In 2025, Paycom competes in the mid-market HCM software market with Paychex (NASDAQ: PAYX, $5.3B revenue, payroll and HR for SMBs), UKG (private, Ultimate Kronos Group, $1.5B+ ARR), and Ceridian/Dayforce (NYSE: DAY, $1.7B revenue, global HCM) for mid-market employers (50-10,000 employees) seeking unified HR and payroll platforms. Paycom's 90% client retention rate and 41% EBITDA margin (among the highest in SaaS) reflect the high switching costs of the single-database model — migrating from Paycom requires rebuilding the employee master record, re-configuring all HR workflows, and retraining employees on new self-service tools simultaneously. The IWant™ AI engine and GONE® automated time-off decision tool represent Paycom's competitive response to AI-native HCM entrants. The Global HCM expansion (190+ countries, 15 languages) targets the international payroll opportunity for Paycom's US client base expanding globally. The 2025 strategy focuses on growing the enterprise client segment (10,000+ employees), accelerating international adoption, and demonstrating AI-powered HR automation that reduces HR headcount requirements. ## Frequently Asked Questions ### What is Paycom? Paycom Software Inc. is a leading provider of comprehensive, cloud-based human capital management (HCM) solutions. Founded in 1998 and headquartered in Oklahoma City, Paycom delivers a complete suite of SaaS solutions that manage the entire employment lifecycle from recruitment to retirement. The company serves over 37,000 clients and 7 million employees with a single-database platform emphasizing employee self-service, exemplified by innovations like Beti payroll automation and the IWant AI engine. ### Who are Paycom's customers and target market? Paycom serves businesses of all sizes across diverse industries including manufacturing, retail, healthcare, hospitality, technology, and education. Historically focused on companies with 50-1,000 employees, the company has evolved to target larger enterprises as well. As of December 2024, Paycom serves 37,543 clients (measured by taxpayer identification numbers) or 19,422 parent company groups, managing data for over 7 million persons employed by its clients. ### When was Paycom founded? Paycom was founded in 1998 by Chad Richison in Oklahoma City, Oklahoma. At age 27, Richison started the company after selling his house and cashing out his 401(k) to fund the startup. Paycom pioneered fully online payroll processing when internet adoption among businesses was still emerging, positioning itself as one of the first companies to process payroll completely online. ### Where is Paycom based? Paycom is headquartered in Oklahoma City, Oklahoma, where it maintains an expansive corporate campus of 815,000 square feet across five buildings. The company also operates a 150,000 square-foot operations center in Grapevine, Texas (opened May 2022), and serves clients throughout the United States. With its Global HCM solution, Paycom now supports businesses in over 190 countries with services available in 15 languages. ### How much funding has Paycom raised? Paycom received private equity investment from Welsh Carson Anderson and Stowe in 2007, though the amount was not disclosed. The company went public in April 2014 on the New York Stock Exchange (ticker: PAYC), raising $64.3 million in net proceeds from its IPO. As a profitable, publicly traded company with $1.88 billion in annual revenue and 41% EBITDA margins, Paycom is self-sustaining and does not require additional external funding. ### What makes Paycom different from competitors? Paycom differentiates itself through several unique factors: its revolutionary employee-driven approach exemplified by Beti, which enables employees to do their own payroll; operation from a single database ensuring data accuracy (unlike competitors using multiple systems); all software developed in-house for complete control; industry-first innovations like the IWant AI command engine; exceptionally high EBITDA margins (41%) demonstrating operational efficiency; and a direct sales model with internally trained representatives. The company's 90% annual retention rate reflects strong customer satisfaction. ### Who are Paycom's main competitors? Paycom competes with major HCM and payroll providers including ADP (the largest payroll processor), Paychex (focused on small to medium businesses), Workday (targeting large enterprises), UKG/Ultimate Kronos Group (workforce management specialists), Rippling (integrated HR and IT management), and BambooHR (small business HR). Paycom distinguishes itself through its employee self-service focus, single-database architecture, and automation innovations like Beti and GONE. ### How can I contact Paycom? Paycom can be contacted through multiple channels: visit the company website at www.paycom.com for sales inquiries and product information; current clients can access support through the Paycom platform or contact their account representatives; call the main office in Oklahoma City; or reach out through the company's social media channels. Paycom emphasizes direct client relationships with dedicated support teams. ### Is Paycom hiring? Yes, Paycom actively recruits talent across various departments including sales, technology development, client services, and operations. With over 2,900 employees and continued growth, the company offers extensive career opportunities. Paycom has earned 36 Comparably workplace awards since 2021, including #1 for Best Company Culture and Best Compensation (2024), and #5 for Happiest Employees. The company offers competitive benefits including $1-per-pay-period health insurance, 401(k) matching, and extensive training programs. Visit www.paycom.com/careers for opportunities. ### What's the latest news about Paycom? Recent major developments include: launching IWant AI engine in July 2025, named Top HR Product of 2025; reporting strong Q2 2025 financial results with $484 million revenue (10.5% YoY growth) and raising full-year guidance to $2.045-2.055 billion; promoting Chris Thomas to Co-CEO in February 2024; being ranked #1 for Best Company Culture and Best Compensation by Comparably (2024); and expanding Global HCM to 190+ countries. The company continues investing heavily in AI and automation innovations. ### What is Paycom's market position? Paycom is a leading cloud-based HCM provider and S&P 500 component company with strong market positioning. The company serves over 37,000 clients and 7 million employees with $1.88 billion in annual revenue (2024) and impressive 41% EBITDA margins. Paycom's 90% annual retention rate and 93.4% recurring revenue demonstrate strong customer loyalty. The company is recognized as an innovator in employee self-service and automation, competing effectively against larger players through technological differentiation and operational efficiency. ### What are Paycom's future plans? Paycom's strategic priorities include: continuing AI innovation with tools like IWant to transform user experience; expanding Global HCM capabilities to serve more international markets; targeting larger enterprise clients while maintaining small business focus; enhancing automation features beyond Beti and GONE; growing recurring revenue through platform expansion; and maintaining industry-leading EBITDA margins. The company projects 2025 revenue of $2.045-2.055 billion (8% growth) with Adjusted EBITDA of $872-882 million, demonstrating strong growth trajectory and profitability. ## Tags b2b, saas, hr-tech, public, global, enterprise, manufacturing --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*