# MetLife **Source:** https://geo.sig.ai/brands/metlife **Vertical:** Insurance Tech **Subcategory:** Life Insurance **Tier:** Challenger **Website:** metlife.com **Last Updated:** 2026-04-14 ## Summary New York global insurance (NYSE: MET) at $70.986B 2024 revenue; PineBridge $1.2B acquisition ($100B AUM, Dec 2024) and Mesirow ($6B) expanding MetLife Investment Management under "New Frontier" strategy competing with Prudential. ## Company Overview MetLife, Inc. is a New York City, New York-based global insurance and financial services company — publicly traded on the New York Stock Exchange (NYSE: MET) as an S&P 500 component — providing life insurance, dental and vision insurance, retirement solutions, group benefits, and asset management through approximately 45,000 employees serving approximately 90 million customers in over 60 countries. In fiscal year 2024, MetLife reported $70.986 billion in total revenue. Founded in 1868 as the Metropolitan Life Insurance Company to serve Civil War-era disabled sailors and soldiers, MetLife converted from a mutual company to a publicly traded corporation in 2000 (ending 85 years as a mutual). CEO Michel A. Khalaf (since 2019) launched the "New Frontier" strategy in 2024, focused on accelerating growth through digital transformation, enhanced customer experiences, and strategic acquisitions in asset management. MetLife's asset management arm, MetLife Investment Management (MIM), announced the $1.2 billion acquisition of PineBridge Investments from Pacific Century Group in December 2024 — adding approximately $100 billion in AUM to MIM's platform ($800M at close, $200M tied to 2025 financial metrics, $200M multi-year earnout). In January 2025, MetLife acquired investment teams from Mesirow managing $6 billion in assets. MetLife operates through six segments: Group Benefits (employer-sponsored life, dental, vision, disability), Retirement and Income Solutions (RIS, pension risk transfer, structured settlements), Asia, Latin America, EMEA, and MetLife Holdings (run-off blocks). MetLife's global insurance and benefits model addresses the employer-sponsored benefits administration complexity that large corporations face when providing competitive benefits packages to workforces across multiple countries: a Fortune 500 company with 50,000 employees in the US, UK, Mexico, and Japan requires life insurance administration, dental network management, disability case management, and pension obligations management in each jurisdiction — complexity that a self-insured employer cannot cost-effectively manage without a global insurer with local network contracts and regulatory compliance in each market. MetLife's Group Benefits segment (the largest in the US employer-sponsored life and dental market) generates premium revenue that is highly persistent (annual benefit elections with high renewal rates) and relatively low-volatility (mortality and dental claims are predictable at scale), creating the stable cash flow base that funds MetLife's capital-intensive investment in MIM's asset management expansion. In 2025, MetLife competes in the group life and dental insurance, pension risk transfer, and institutional asset management market with Prudential Financial (NYSE: PRU, group insurance and PGIM asset management, $65B revenue), Guardian Life (private, mutual insurer, group benefits), and Principal Financial Group (NYSE: PFG, retirement and group benefits, $14.7B revenue) for large employer group benefits contracts, defined benefit pension liability transfers, and institutional asset management mandates. The PineBridge acquisition ($1.2B, $100B AUM) adds credit, multi-asset, and emerging market investment capabilities that complement MIM's existing private asset and real estate platforms — accelerating MetLife's "New Frontier" strategy of growing fee-based asset management revenue alongside the capital-intensive insurance core. PineBridge's institutional client relationships in Asia and the Middle East expand MIM's geographic reach beyond the US institutional market. The 2025 strategy focuses on integrating PineBridge and Mesirow into MIM, growing pension risk transfer (PRT) business as defined benefit plan sponsors seek to offload liability, and expanding digital group benefits administration to reduce employer friction. ## Frequently Asked Questions ### What does MetLife do? MetLife is one of the world's leading providers of insurance, annuities, and employee benefit programs, serving around 90 million customers in over 60 countries. The company offers a comprehensive range of products including life insurance (term and permanent), dental and vision insurance, retirement solutions, annuities, and group employee benefits. MetLife also operates MetLife Investment Management, which manages assets for institutional clients globally. ### When was MetLife founded? MetLife was officially founded on March 24, 1868, when it became known as Metropolitan Life Insurance Company and shifted its focus to the life insurance business. The company's predecessor, National Union Life and Limb Insurance Company, was originally established in 1863 to insure Civil War sailors and soldiers against disabilities. MetLife has been serving customers for over 155 years. ### Where is MetLife headquartered? MetLife is headquartered in New York City, New York, United States. The company maintains a significant global presence with operations in over 60 countries across the Americas, Asia, Europe, the Middle East, and Africa, serving millions of customers worldwide through six business segments. ### Who are MetLife's customers and target market? MetLife serves approximately 90 million customers globally, including individual consumers seeking life insurance and financial protection, as well as corporations offering employee benefit programs. The company's target market spans working-class families, professionals, retirees seeking income solutions, and businesses of all sizes looking to provide comprehensive benefits packages to their employees across diverse industries and geographies. ### How large is MetLife and what is its revenue? MetLife reported annual revenue of $70.986 billion in 2024, representing a 6.1% increase from 2023. The company employs 45,000 people worldwide and operates through six business segments: Group Benefits, Retirement and Income Solutions (RIS), Asia, Latin America, EMEA, and MetLife Holdings. MetLife is publicly traded on the New York Stock Exchange under the ticker symbol MET. ### Who is MetLife's CEO and leadership team? Michel A. Khalaf serves as President, Chief Executive Officer and Director, a position he has held since May 1, 2019. The executive leadership team includes John McCallion as CFO and head of MetLife Investment Management, Monica M. Curtis as Chief Legal Officer, and R. Glenn Hubbard as Chairman of the Board. Nick Nadgauda will join as CIO effective March 10, 2025, bringing expertise in digital transformation. ### What makes MetLife different from its competitors? MetLife differentiates itself through its global scale serving 90 million customers in over 60 countries, the breadest range of group life insurance products in the industry, and an unmatched suite of value-added services including grief counseling, will preparation, estate resolution, and travel assistance. The company's 'New Frontier' strategy launched in 2024 focuses on digital transformation, enhanced customer experiences, and strategic growth in asset management. MetLife's 155-year history and financial strength also set it apart in the insurance industry. ### What are MetLife's main products and services? MetLife's main products include term life insurance (10, 20, 30-year options), permanent life insurance (whole life, universal life, variable universal life), group employee benefits (life, dental, vision, disability), annuities for retirement income, and pet insurance. The company also offers value-added services such as grief counseling, will preparation, and estate resolution. Additionally, MetLife Investment Management provides institutional asset management services managing billions in assets globally. ### How can I contact MetLife customer service? MetLife customers can contact the company through multiple channels: life insurance policyholders can call 1-800-638-5000, annuity customers can reach 1-800-638-7732, and retirement plan participants can call 1-833-642-1008 (Monday-Friday, 9 AM-7 PM ET). Customers can also manage their accounts online through the MyAccounts servicing site at www.metlife.com or work with their financial professionals for personalized assistance. ### What is MetLife's company culture and values? MetLife's culture is built on being purpose-driven and inclusive, energizing colleagues to make a difference while leading with empathy. The company's core values include putting customers at the heart of everything, maintaining integrity and diversity, demonstrating employee care across all aspects of the workplace, and welcoming unique backgrounds and voices. MetLife earned recognition as a Great Place to Work® 2024 and was named among Fortune's World Best Workplaces™ 2024. ### What are the latest developments and news about MetLife? Recent major developments include the December 2024 acquisition of PineBridge Investments for $1.2 billion, adding $100 billion in assets under management, and the January 2025 acquisition of investment teams from Mesirow managing $6 billion. MetLife announced a $10 billion variable annuity risk transfer transaction in partnership with General Atlantic to launch Chariot Reinsurance. The company is executing its 'New Frontier' strategy launched by CEO Michel Khalaf in 2024, focusing on digital transformation and growth. ### Is MetLife a publicly traded company? Yes, MetLife is a publicly traded company on the New York Stock Exchange under the ticker symbol MET. The company completed its initial public offering in 2000 after 85 years operating as a mutual company. MetLife, Inc. serves as the holding corporation for Metropolitan Life Insurance Company (MLIC) and its subsidiaries, providing transparency and accountability to shareholders while serving millions of policyholders globally. ## Tags b2b, b2c, fortune500, global, insurance, public, saas, fintech --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*