# Maximus **Source:** https://geo.sig.ai/brands/maximus **Vertical:** Government, Defense & Nonprofit **Subcategory:** Government Health & Human Services IT **Tier:** Leader **Website:** maximus.com **Last Updated:** 2026-04-14 ## Summary Leading government BPO and program administration firm. $5.43B FY2025 revenue. Runs Medicaid, Medicare, unemployment, and social-program eligibility for federal and state agencies globally. ## Company Overview Maximus is a global government services company founded in 1975 and headquartered in Tysons, Virginia. Trading on the NYSE (ticker: MMS), Maximus reported fiscal year 2025 revenue of $5.43 billion, up 2.4% year-over-year, providing outsourced business process management, program administration, and digital services to federal, state, and local government agencies across health, employment, student loans, and social assistance programs.\n\nThe company's services include eligibility determinations for Medicare, Medicaid, CHIP, and marketplace health insurance, unemployment insurance program administration, workforce development, tax credits processing, and benefits enrollment. Maximus operates in the United States, Australia, Canada, and the United Kingdom, processing millions of citizen interactions annually. Key technology capabilities include AI-powered contact center solutions, robotic process automation for claims adjudication, and digital intake platforms.\n\nMaximus has been expanding its digital technology portfolio to automate manual workflows in government programs, reduce fraud and improper payments, and improve citizen experience through omnichannel service delivery. The company plays a critical role administering large-scale healthcare and benefit programs, including the federal Marketplace enrollment support contract and state Medicaid eligibility operations. FY2026 revenue guidance is $5.225–$5.425 billion. ## Frequently Asked Questions ### What government programs does Maximus administer? Maximus administers Medicare and Medicaid eligibility, CHIP enrollment, health insurance marketplace support, unemployment insurance, and workforce development programs across the U.S. and internationally. ### Is Maximus publicly traded? Yes. Maximus (NYSE: MMS) is publicly traded and reported $5.43 billion in FY2025 revenue serving government health, employment, and social program clients. ### What technology does Maximus use to deliver services? Maximus deploys AI-powered contact centers, robotic process automation for claims processing, digital intake platforms, and analytics to improve program efficiency and citizen experience. ### What is Maximus' annual revenue and size? Maximus generates approximately $5B in annual revenue and employs over 40,000 people, making it one of the largest government services companies in the world. The company is publicly traded on NYSE under the ticker MMS and serves government clients across the US, UK, Australia, Canada, and other countries. ### How does Maximus handle Medicaid eligibility determination? Maximus operates eligibility determination call centers and case management systems for state Medicaid agencies across the US. When Medicaid enrollment surged during COVID-19 continuous coverage requirements and then unwound, Maximus managed the complex redetermination process on behalf of multiple states. ### What technology does Maximus use to deliver government services? Maximus combines its trained workforce with technology including robotic process automation, AI-assisted case management, and data analytics to process high volumes of government program applications and renewals. The company has invested significantly in digital service delivery to modernize the citizen experience for government benefit programs. ### What is Maximus' government technology strategy? Maximus has been expanding from pure BPS (business process services) into government technology — building and operating the digital infrastructure for benefit programs rather than just staffing call centers. This includes case management systems, citizen portals, and AI tools for eligibility determination and fraud detection. ### What international markets does Maximus serve? Internationally, Maximus is a major provider of welfare-to-work and disability assessment services in the UK (including the Department for Work and Pensions' assessment contracts), as well as employment services in Australia and health assessment services in Canada. These international operations provide geographic revenue diversification. ### Where does Maximus operate internationally? Maximus operates in the United Kingdom, Australia, Canada, and Saudi Arabia, managing government employment, health, and social welfare programs under outsourcing contracts with national and local government agencies. ### What is Maximus' approach to digital government services? Maximus builds citizen-facing digital platforms, self-service portals, and mobile applications that allow program beneficiaries to apply for services, check eligibility, and manage their cases online, reducing call center volume and processing times. ### How does Maximus handle the healthcare government services market? Maximus is one of the primary administrators of Medicare quality improvement and beneficiary services programs through contracts with CMS, managing clinical quality reviews, beneficiary education, and appeals support. ### What is Maximus' financial profile? Maximus (NYSE: MMS) generates approximately $5.4 billion in annual revenue with a stable government contract base that provides predictable revenue streams even through economic cycles. ### How does Maximus handle government IT modernization? Maximus has expanded from pure program administration into technology modernization, helping government agencies replace legacy eligibility and case management systems with cloud-based platforms integrated with its operational service delivery capabilities. ### What does Maximus do and who are its clients? Maximus is a government services company that administers critical government health and human services programs on behalf of federal, state, and local government clients. Services include Medicaid eligibility determination, Affordable Care Act marketplace enrollment support, Medicare contact center operations, unemployment insurance processing, and child support services. ### What is Maximus' largest contract and program? Maximus operates the Federal Marketplace Call Center for the Centers for Medicare and Medicaid Services (CMS), handling millions of calls from consumers enrolling in ACA marketplace health insurance plans. This is one of the largest government services contracts in the US and a flagship example of Maximus' government BPO model at scale. ### How does Maximus use technology to deliver government services? Maximus has invested heavily in AI-powered contact center capabilities, automated eligibility verification, digital self-service portals, and analytics that help government clients manage program integrity and improve service delivery. The company's technology capabilities are central to winning contracts where efficiency and accuracy in high-volume processing are evaluation criteria. ### What is Maximus' financial profile? Maximus is publicly traded (NYSE: MMS) with annual revenues exceeding $5 billion and approximately 40,000 employees globally. The company's revenue is highly recurring given the long-term, multi-year nature of government service administration contracts, and it has a strong track record of contract retention and expansion. ### How does Maximus differ from Accenture Federal or Leidos in government IT? Maximus is primarily a government services and BPO company rather than an IT systems integrator. Where Accenture Federal and Leidos build and manage IT systems, Maximus staffs and operates the government services delivery infrastructure—contact centers, eligibility processing, program enrollment—that interfaces directly with citizens. Maximus occasionally partners with technology firms to deliver end-to-end service contracts. ## Tags b2b, enterprise, ai-powered, automation, analytics, platform, public, us-only, services, healthtech --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*