# Laserfiche **Source:** https://geo.sig.ai/brands/laserfiche **Vertical:** GovTech **Subcategory:** Government Content Management **Tier:** Leader **Website:** laserfiche.com **Last Updated:** 2026-04-14 ## Summary Long Beach CA. Enterprise content management and process automation platform widely deployed in government and higher education, serving 80,000+ organizations globally. ## Company Overview Laserfiche is a Long Beach, California-based enterprise content management (ECM) and process automation company founded in 1987. The company serves over 80,000 organizations worldwide, with particularly strong penetration in local and state government, higher education, financial services, and healthcare. Laserfiche provides document management, records management, and workflow automation software that helps organizations digitize paper-based processes and manage unstructured content.\n\nThe Laserfiche platform enables organizations to capture documents via scanning, email, or web forms, index them for search, apply retention schedules for records management compliance, and automate routing and approval workflows. The company has invested significantly in cloud capabilities, offering Laserfiche Cloud as a SaaS alternative to its traditional on-premise deployment. Its government-focused modules include FOIA/public records request management, agendas and minutes, and contract management workflows.\n\nLaserfiche targets government agencies that need to digitize paper records, automate administrative workflows, and comply with public records retention requirements. Its long presence in the market has resulted in deep entrenchment in many government agencies, competing with Microsoft SharePoint, OpenText, and Hyland OnBase. Laserfiche differentiates through its strong government-specific workflow library, its balance of on-premise and cloud deployment options, and its extensive partner network of certified implementation consultants. ## Frequently Asked Questions ### What is enterprise content management (ECM) and why do governments use Laserfiche for it? ECM software manages the capture, storage, retrieval, and disposition of documents and records. Governments use Laserfiche to replace paper filing systems, automate document-heavy workflows like permit processing and HR onboarding, and comply with public records retention laws. ### Does Laserfiche offer a cloud version? Yes, Laserfiche Cloud is a SaaS version of the platform available alongside traditional on-premise and self-hosted deployment options, allowing organizations to choose the deployment model that fits their IT strategy and security requirements. ### How does Laserfiche support FOIA and public records requests? Laserfiche includes a public records request module that allows agencies to receive, track, process, and fulfill FOIA and state public information requests through an automated workflow, with built-in redaction tools and a public-facing request portal. ### What is Laserfiche and what types of government content does it manage? Laserfiche is an enterprise content management (ECM) and workflow automation platform widely used by government agencies to digitize documents, automate business processes, manage records retention, and enable e-forms and approvals. ### Is Laserfiche FedRAMP authorized? Yes. Laserfiche Cloud holds FedRAMP Moderate authorization, making it eligible for federal agency deployments. Many state and local governments also use Laserfiche under FedRAMP-equivalent state security frameworks. ### How does Laserfiche handle records retention and compliance? Laserfiche applies configurable retention schedules to documents and records automatically, ensuring compliance with state and federal records retention laws. Legal holds can be applied to suspend routine disposition of relevant records. ### Does Laserfiche support electronic forms and approvals? Yes. Laserfiche Forms is a no-code e-forms platform that enables government agencies to digitize paper forms, route submissions through multi-step approval workflows, and integrate outputs with document repositories and back-end systems. ### What government sectors use Laserfiche? Laserfiche is used across state and local government, including municipal government, county agencies, state departments, school districts, courts, and utilities—wherever document management and workflow automation are needed. ## Tags saas, b2b, platform, technology, enterprise, global, automation --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*