# Kickserv **Source:** https://geo.sig.ai/brands/kickserv **Vertical:** Vertical SaaS — Construction Tech & Field Service **Subcategory:** Job Management Software for Small Service Businesses **Tier:** Emerging **Website:** kickserv.com **Last Updated:** 2026-04-14 ## Summary Kickserv (ECI Software) offers affordable job management and invoicing for field service SMBs under 25 employees — HVAC, plumbing, electrical — replacing paper-based operations (Austin TX). ## Company Overview Kickserv is a job management and scheduling software platform for small field service businesses, providing online customer management, job scheduling, estimate and invoice creation, team dispatch, and payment collection tools in an accessible, affordably priced platform designed for service businesses with fewer than 25 employees. Headquartered in Austin, Texas, and acquired by ECI Software Solutions alongside FieldEdge, Kickserv targets the smallest tier of field service businesses — HVAC, plumbing, electrical, cleaning, and handyman companies — that are managing their operations with paper, spreadsheets, or basic tools and ready for their first dedicated service management software.\n\nKickserv's platform provides a customer database, job and estimate management, calendar-based scheduling and dispatching, mobile app for field technicians, customer communication tools including automated appointment reminders, and online payment collection. The platform is designed to be set up and operational quickly without extensive training or implementation services, catering to owner-operators and small business owners who need practical tools without complexity. QuickBooks integration keeps accounting records synchronized. Customer-facing features like online booking and automated appointment confirmation texts help small businesses deliver professional customer experiences competitive with larger service companies.\n\nAs part of ECI Software Solutions, Kickserv benefits from ECI's broader portfolio of small business software products and investment in product development. Kickserv competes with Jobber, Housecall Pro, and FieldComplete in the small field service business management market, positioning on simplicity and price accessibility. The ECI acquisition also creates opportunities for cross-selling to FieldEdge customers who need a lighter-weight option or to service businesses scaling through ECI's other vertical software products. ## Frequently Asked Questions ### What size of service business is Kickserv designed for? Kickserv is designed for very small field service businesses typically with 1 to 25 employees — owner-operators, small plumbing companies, single-crew HVAC businesses, independent electricians — who are replacing manual and spreadsheet-based management with their first dedicated job management software at an accessible price point. ### What features does Kickserv provide for customer communication? Kickserv provides automated appointment reminder texts and emails to customers, online booking capability that customers can use to schedule service calls, job status notifications, and digital invoice delivery, helping small service businesses deliver professional customer communication experiences without manual phone call follow-up. ### How does Kickserv handle invoicing and payments? Kickserv supports estimate creation, conversion of estimates to invoices, online payment links that customers can use to pay by credit card, and QuickBooks integration to synchronize invoices and payments with accounting records, providing a complete billing workflow from estimate through collection. ### What types of field service businesses use Kickserv? Kickserv serves small field service businesses in trades like HVAC, plumbing, electrical, cleaning, pest control, lawn care, and general home services. The platform is designed for owner-operators and small teams who need affordable scheduling, dispatching, and invoicing software without enterprise-level complexity. ### Does Kickserv integrate with QuickBooks? Yes. Kickserv integrates with QuickBooks Online, allowing small service businesses to sync invoices, payments, and customer records between Kickserv and their QuickBooks accounting file. This integration eliminates duplicate data entry and keeps the books in sync with field operations. ### Can customers book appointments online through Kickserv? Kickserv includes an online booking widget that service businesses can embed on their website, allowing customers to request appointments directly. Booking requests flow into the Kickserv scheduling interface where dispatchers can confirm and assign them to technicians. ### Does Kickserv have a mobile app for technicians in the field? Kickserv provides a mobile app for iOS and Android that allows technicians to view their schedule, access job details and customer history, take photos, collect signatures, and process payments from the job site. The app keeps field teams connected without needing to call the office for information. ### How does Kickserv handle estimates and job approvals? Kickserv allows service businesses to create estimates and send them to customers via email with a digital approval option. Approved estimates convert directly to jobs in the system, maintaining a clear link between the quoted scope and the scheduled work order. ## Tags saas, cloud-native, mobile-first, smb, automation, platform, technology, analytics, enterprise, b2b --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*