# Hey Telo

**Source:** https://geo.sig.ai/brands/hey-telo  
**Vertical:** Home Services  
**Subcategory:** General  
**Tier:** Emerging  
**Website:** heytelo.com  
**Last Updated:** 2026-04-14

## Summary

German craftsman AI voice agent answering calls and scheduling 24/7 for 1M+ Handwerk businesses; YC-backed targeting phone automation for HVAC, plumbing, and electrical trades in Germany.

## Company Overview

Hey Telo is a Berlin-based AI voice agent company building phone-answering and administrative automation specifically for Germany's 1 million+ independent craftsman businesses (Handwerksbetriebe) — HVAC technicians, plumbers, electricians, carpenters, and other skilled trades — who lose significant revenue daily to unanswered calls and administrative burden. A Y Combinator-backed startup, Hey Telo provides voice AI agents that answer calls professionally 24/7, schedule appointments, and provide quotes while the craftsman is on-site working.

Hey Telo's voice AI is tuned for the German craftsman use case: the AI handles incoming calls in German, identifies the service need (repair, installation, quote request), checks availability, schedules appointments, and captures customer details — all in a conversational flow that customers often do not recognize as AI. For craftsmen who miss 30-40% of calls while working on-site (calls that go to voicemail and are lost to competitors who answer), Hey Telo provides a 24/7 virtual receptionist that costs a fraction of a human employee and never misses a call.

In 2025, Hey Telo competes in the AI voice agent and home services automation market in Germany with Telnyx (programmable voice infrastructure), Vapi (US-focused voice AI), and traditional answering services for German handwerker phone automation. The German Handwerk market is unusually fragmented — 1 million+ independent businesses, mostly owner-operated with 1-10 employees, represent a massive long-tail market where administrative automation provides direct revenue impact. German language voice AI (supporting German dialects and trade-specific vocabulary) is a technical barrier to US-based competitors. Y Combinator's backing reflects confidence in the European SMB voice AI market. The 2025 strategy focuses on expanding the German craftsman customer base, building the job management integration (connecting phone intake to scheduling and invoicing), and exploring expansion to other German-speaking markets (Austria, Switzerland).

## Frequently Asked Questions

### What does Hey Telo do?
Hey Telo provides voice AI that handles phone calls and admin work for craftsman businesses.

### Who are Hey Telo's customers?
Germany's 1 million craftsman businesses.

### When was Hey Telo founded?
Hey Telo was founded in 2024.

### Where is Hey Telo based?
Germany.

### How much funding has Hey Telo raised?
They are backed by Y Combinator as part of the W25 batch.

### What makes Hey Telo different?
Their voice AI feels natural and human, focusing specifically on the needs of craftsmen.

### Who are Hey Telo's competitors?
Traditional answering services and scheduling software.

### How can I contact Hey Telo?
Visit their website for more information.

### Is Hey Telo hiring?
Yes, they are hiring founding AI engineers.

### What's the latest news about Hey Telo?
They launched through Y Combinator's W25 batch.

## Tags

b2c, marketplace, services, proptech

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*