# Fiserv

**Source:** https://geo.sig.ai/brands/fiserv  
**Vertical:** Consumer Finance  
**Subcategory:** Enterprise  
**Tier:** Leader  
**Website:** fiserv.com  
**Last Updated:** 2026-04-14

## Summary

Fintech giant with $20.5B FY2024 revenue; Clover POS serves 800,000 SMBs with app ecosystem; 10,000 bank clients; $22B First Data acquisition 2019 created commerce and banking technology powerhouse.

## Company Overview

Fiserv is one of the world's leading fintech and payments companies, founded in 1984 through the merger of First Bank System's data processing operations and Sunshine State Systems in Brookfield, Wisconsin and now headquartered in Milwaukee, Wisconsin, trading on NYSE (FI—ticker changed from FISV in 2024). The company generated approximately $20.5 billion in revenues for FY2024 under CEO Frank Bisignano, operating across two core segments: Merchant Solutions (payment acceptance and commerce enablement for merchants) and Financial Solutions (banking and payment technology for financial institutions). Fiserv's 2019 acquisition of First Data Corporation for $22 billion—the largest fintech merger in history at the time—transformed Fiserv from a primarily bank-serving technology company into a commerce and payment giant, bringing the Clover point-of-sale ecosystem, payment gateway capabilities, and global merchant acquiring infrastructure.

Clover is Fiserv's fastest-growing and most strategically important product: a cloud-based point-of-sale and business management platform serving approximately 800,000 small and medium businesses with hardware (countertop terminals, mobile card readers, self-service kiosks), software (inventory, customer management, payroll, appointment scheduling), and payment processing. Clover's app marketplace—allowing third-party software developers to build commerce applications integrated with payments—creates an ecosystem play analogous to Shopify's app store for retail e-commerce. Fiserv's Financial Solutions segment provides core banking systems (Aperio, Signature), digital banking platforms, debit and credit card processing, and bill payment infrastructure to approximately 10,000 financial institution clients across the United States, making Fiserv software embedded in the daily operations of most U.S. community banks and credit unions.

In 2025-2026, Fiserv competes with Global Payments, FIS, Block (Square), Toast (restaurant POS), and Stripe across its merchant-facing businesses, while competing with Jack Henry & Associates and FIS in bank technology. Clover's growth trajectory—targeting $4 billion in annualized revenue—is the primary investor focus, as its software-led payments model commands higher multiples than legacy bank processing fees. The company's Fiserv Carat enterprise commerce platform targets large merchants seeking a unified payment and data platform across in-store, online, and mobile channels. Rising credit card interchange rate scrutiny and potential regulatory intervention in the Visa/Mastercard fee structure could affect merchant processing economics across the industry.

## Frequently Asked Questions

### What does Fiserv do?
Fiserv is a global leader in financial services technology and payments, providing comprehensive solutions for banking, payments, and commerce. The company serves financial institutions with core banking systems, digital banking platforms, and card issuer processing, while also operating as the world's largest merchant acquirer, processing payments for millions of businesses through solutions like Clover and Carat. Fiserv enables the movement of money and information across the financial ecosystem, processing billions of transactions annually.

### Who are Fiserv's customers?
Fiserv serves three primary customer segments: financial institutions (banks, credit unions, and other financial services companies) that use Fiserv's core banking, digital banking, and card issuing platforms; merchants ranging from small businesses using Clover point-of-sale systems to large enterprises using Carat commerce platforms; and consumers who interact with Fiserv technology through their banks' mobile apps, payment cards, and merchant checkout experiences. The company operates in more than 100 countries worldwide.

### When was Fiserv founded?
Fiserv was founded on July 31, 1984, by George Dalton and Leslie Muma, who merged their regional data processing companies in Milwaukee, Wisconsin and Tampa, Florida. The company went public just two years later in 1986, listing on NASDAQ under the ticker symbol 'FISV'. The company has grown through strategic acquisitions, with the most transformative being the $22 billion acquisition of First Data Corporation completed in July 2019.

### Where is Fiserv headquartered?
Fiserv is headquartered in Brookfield, Wisconsin, United States. The company maintains operations globally with offices and data centers across North America, Europe, Asia-Pacific, and Latin America, serving clients in more than 100 countries worldwide.

### What is Fiserv's relationship with First Data?
Fiserv acquired First Data Corporation in July 2019 in an all-stock transaction valued at $22 billion. First Data was a leading payment processing company and the creator of the Clover point-of-sale platform. The merger transformed Fiserv from primarily a banking technology provider into a comprehensive payments and financial technology company, combining Fiserv's banking solutions with First Data's merchant acquiring and payment processing capabilities to serve the entire financial ecosystem.

### What makes Fiserv different from competitors?
Fiserv distinguishes itself through its comprehensive end-to-end capabilities spanning both financial institution technology and merchant payment processing—a unique combination created by the First Data merger. The company serves both sides of payment transactions (issuers and acquirers), provides integrated solutions from core banking to merchant POS, and operates at massive scale as the world's largest merchant acquirer while also serving thousands of financial institutions. This breadth enables Fiserv to deliver unified commerce experiences and optimize payment flows across the entire ecosystem.

### Who are Fiserv's main competitors?
Fiserv competes with different companies across its business segments. In banking technology, competitors include FIS, Jack Henry & Associates, and Temenos. In merchant acquiring and payment processing, competitors include Stripe, Square (Block), Adyen, Worldpay (FIS), and traditional merchant acquirers. In card network and issuer processing, competitors include FIS and various specialized processors. However, few competitors match Fiserv's combined scope across both banking technology and merchant acquiring.

### How can I contact Fiserv?
For business inquiries and sales, visit www.fiserv.com and use the contact forms for specific products or services. Merchants using Clover can access support through their Clover accounts or visit clover.com. Financial institutions can contact their dedicated Fiserv relationship managers. Investor relations can be reached through the investor section of fiserv.com. For career opportunities, visit careers.fiserv.com.

### Is Fiserv hiring?
Yes, Fiserv employs approximately 38,000 people globally and regularly hires for technology, sales, operations, and support roles. The company offers comprehensive benefits including 401(k) matching, employee stock purchase plans with 5% discount, health insurance, professional development programs, and flexible work arrangements. Career opportunities can be explored at careers.fiserv.com. Fiserv has been recognized as a Great Place to Work and received awards for career advancement opportunities.

### What is the latest news about Fiserv?
Fiserv experienced significant turbulence in 2025. After reporting strong 2024 results with $20.5 billion in revenue and 16% organic growth, the company faced major challenges in October 2025, including a 44% single-day stock decline (its worst ever) after slashing earnings guidance due to Clover fee issues, Argentina economic troubles, and integration challenges. CEO Frank Bisignano departed to lead Social Security Administration, replaced by Mike Lyons in May 2025. New Co-Presidents Takis Georgakopoulos and Dhivya Suryadevara joined in December 2025, along with new CFO Paul Todd, signaling major leadership restructuring.

### What is Fiserv's market position and financial performance?
Fiserv is one of the world's largest fintech companies and the leading global merchant acquirer. In 2024, the company reported revenue of $20.5 billion (up 7%), with organic revenue growth of 16% and adjusted earnings per share of $8.80 (up 17%). However, the company's market capitalization has been volatile, peaking over $100 billion but falling to approximately $34 billion by late 2025 following guidance cuts and leadership changes. The company employs 38,000 people and serves clients in over 100 countries.

### What are Fiserv's future plans and growth strategy?
Following the challenges of 2025, Fiserv is focused on operational improvements, cost optimization, and integration of recent acquisitions including Payfare, Pinch Payments, and CardFree. The company's growth strategy emphasizes expanding Clover's capabilities in hospitality and retail, enhancing embedded finance solutions, developing real-time payment capabilities, and leveraging artificial intelligence for fraud detection and customer service. Under new CEO Mike Lyons and Co-Presidents, Fiserv aims to stabilize operations, address customer concerns, and return to sustainable growth in digital payments and fintech solutions.

## Tags

b2c, fintech, public

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*