# Elise AI **Source:** https://geo.sig.ai/brands/elise-ai **Vertical:** PropTech **Subcategory:** AI Leasing Assistant **Tier:** Emerging **Website:** eliseai.com **Last Updated:** 2026-04-14 ## Summary AI leasing assistant for apartment communities that automates renter inquiries, tour scheduling, and follow-up communication across email, SMS, and chat around the clock. ## Company Overview Elise AI is a New York-based artificial intelligence company that builds conversational AI assistants for multifamily apartment communities, automating the renter communication and lead qualification workflows that have traditionally required leasing staff to handle manually — including responding to pricing and availability inquiries, scheduling and confirming tours, following up with prospects after tours, prompting applications, and answering frequently asked questions about the property. The AI assistant operates across email, SMS, live chat, and voice channels 24 hours a day, ensuring that prospects who inquire outside of office hours or during periods of high leasing staff demand receive immediate, accurate responses rather than waiting for a human agent to become available. Elise's natural language understanding is trained on multifamily leasing conversations, enabling it to handle the nuanced, context-dependent questions that apartment prospects ask — including questions about pet policies, parking, lease terms, and neighborhood amenities — without routing every message to a human agent. Elise's integration with property management systems including Yardi, RealPage, and Entrata enables the AI to pull live availability, pricing, and unit details when answering prospect inquiries, ensuring responses reflect current inventory rather than static FAQ content. The platform's human handoff capability allows the AI to escalate conversations to human leasing agents when inquiries require judgment beyond the AI's configured scope, with full conversation history transferred so the agent has complete context without asking the prospect to repeat information. Elise's analytics dashboard provides leasing teams with visibility into AI conversation volume, response rates, tour scheduling conversion, and the most common inquiry topics — giving operations managers data on renter demand patterns and AI performance. Founded in 2017 by Minna Song and Tony Stoyanov, Elise AI has raised venture funding and built a customer base among institutional multifamily operators managing thousands of apartment units across large portfolios. The company competes with Funnel Leasing, Knock, and property management system vendors adding AI features in the multifamily leasing automation market, differentiating through its conversational AI depth, 24/7 multi-channel coverage, and integration breadth across major property management systems. ## Frequently Asked Questions ### How does Elise AI handle prospects who ask questions it cannot answer confidently? Elise is configured with escalation rules that trigger a handoff to a human leasing agent when an inquiry falls outside the AI's knowledge scope or requires judgment — for example, negotiation requests, complex lease modification questions, or prospects expressing frustration. The handoff includes the full conversation history so the human agent picks up mid-conversation with complete context, rather than the prospect needing to re-explain their situation from the beginning. ### What is Elise AI and what does it do for multifamily operators? Elise AI is an AI-powered leasing and property management assistant that automates prospect and resident communications across email, text, chat, and voice. It handles leasing inquiries, schedules tours, answers FAQs, and follows up with prospects 24/7 without requiring leasing staff to be available around the clock. ### How does Elise AI integrate with property management systems? Elise AI integrates with major property management systems including Yardi, RealPage, and Entrata. The AI reads and updates availability, pricing, and resident data in the PMS, allowing it to give accurate, real-time answers to prospects and residents without manual data entry. ### Can Elise AI handle voice calls in addition to text and email? Yes. Elise AI's voice product can answer inbound phone calls, handle leasing inquiries, qualify prospects, and book tours—operating like a virtual leasing agent for calls that come in after hours or when staff are unavailable. ### What languages does Elise AI support? Elise AI supports multiple languages in its communications, enabling properties to serve diverse resident populations without requiring multilingual leasing staff. Spanish language support is commonly used in markets with significant Spanish-speaking renter communities. ### Does Elise AI help with resident retention and renewals? Yes. Elise AI can automate renewal outreach, send renewal offers at the optimal time, and answer resident questions about lease terms. Proactive renewal communication improves retention rates and reduces the cost of finding new residents to replace departing ones. ### How does Elise AI handle objections and complex leasing questions? Elise AI is trained on thousands of real leasing conversations and can handle common objections, pricing questions, concession inquiries, and application process questions. For complex or escalated situations, it routes conversations to human leasing agents with full context. ### How is Elise AI priced? Elise AI is priced on a per-unit or per-property basis under an annual subscription. Pricing scales with portfolio size, and implementation support is included. Contact Elise AI's sales team for current pricing based on your portfolio and communication volume. ## Tags proptech, saas, b2b, startup, platform, ai-powered, automation --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*