# Cloudbeds

**Source:** https://geo.sig.ai/brands/cloudbeds  
**Vertical:** Hospitality  
**Subcategory:** Hotel Management  
**Tier:** Leader  
**Website:** cloudbeds.com  
**Last Updated:** 2026-04-14

## Summary

Tens of thousands of properties in 150+ countries; 20K+ properties analyzed 2025; 40M bookings 2022-2024; Hotel Tech Report Top PMS 2021-2025; 28% RevPAR growth reported by customer 2024

## Company Overview

Cloudbeds is a hospitality management platform founded in 2012 by Adam Harris and Richard Castle to provide independent hotels, hostels, bed-and-breakfasts, and vacation rental operators with the modern property management system (PMS) and distribution tools that were previously accessible only to large hotel chains with enterprise IT budgets. The company was built on the observation that the fragmented independent hospitality sector — which represents the majority of lodging properties globally by count — was managing reservations with outdated software or spreadsheets, losing revenue to manual errors and inefficient channel management. Cloudbeds designed a unified platform that consolidates PMS, channel manager, booking engine, and revenue management in a single cloud-based interface.\n\nCloudbeds' platform enables hospitality operators to manage room inventory, pricing, and availability across direct booking channels and over 300 online travel agencies (OTAs) including Booking.com, Expedia, and Airbnb from a single dashboard. The system handles the full guest lifecycle from reservation through check-in, housekeeping, and check-out, with integrations to point-of-sale, payment processing, guest communication, and accounting systems. Cloudbeds has processed 40 million bookings across its customer base from 2022 to 2024, and its revenue management tools use AI to suggest dynamic pricing adjustments based on demand signals, competitive rate data, and historical occupancy patterns.\n\nCloudbeds serves tens of thousands of properties across 150+ countries and has been recognized as a Top Property Management System in the Hotel Tech Report awards from 2021 through 2025 — a five-year consecutive recognition that reflects sustained customer satisfaction across its diverse global user base. The company raised significant venture funding to build its platform and expand internationally, and it has become the de facto PMS standard for independent hospitality operators seeking enterprise-grade capability without enterprise-grade complexity or cost. Cloudbeds competes primarily with Mews, Little Hotelier, and legacy PMS vendors in the independent property segment.

## Frequently Asked Questions

### What is Cloudbeds?
Cloudbeds is a cloud-based hotel management software platform designed to simplify operations for independent hoteliers and lodging properties worldwide. The platform specializes in streamlining the complicated aspects of managing online travel agency (OTA) integrations, payment processing, reservations, and reporting. By automating these critical functions, Cloudbeds enables property managers and hoteliers to focus their energy on delivering exceptional guest experiences rather than managing backend logistics.

### When was Cloudbeds founded and where?
Cloudbeds was founded in 2012 in San Diego, California by Adam Harris and Richard Castle. The company was born from the founders' personal frustration with outdated and inefficient property management systems during their travels in Brazil. Their vision was to create a modern, accessible platform that could help hoteliers and lodging properties of all sizes manage their operations more effectively on a global scale.

### What inspired the founders to create Cloudbeds?
Adam Harris and Richard Castle conceived the idea for Cloudbeds while traveling in Brazil, where they experienced firsthand the frustrations of dealing with outdated and cumbersome property management systems. This negative experience sparked their vision to revolutionize the hospitality industry by creating a modern, intuitive platform that would simplify the complicated world of OTA management, payments, reservations, and reporting. Their entrepreneurial backgrounds and global perspective gave them the insight needed to build a solution that would serve independent hoteliers worldwide.

### How has Cloudbeds grown since 2012?
Cloudbeds has experienced significant growth over the past 13 years, reaching major milestones including Series A, B, and C funding rounds completed by 2021. The company expanded to operate in 40+ countries by 2020 and grew to 750 employees by 2025, operating as a fully remote organization speaking 30+ languages. Most impressively, Cloudbeds achieved $84.8 million in revenue in 2024 (up from $57M in 2023) and was recognized on the Deloitte Technology Fast 500 list for the fourth consecutive year, cementing its position as one of North America's fastest-growing tech companies.

### What products and solutions does Cloudbeds offer?
Cloudbeds offers a comprehensive hotel management software suite that handles OTA integrations, payment processing, reservations management, and reporting analytics. In 2025, the company launched Cloudbeds Labs, an innovative division featuring AI-powered solutions including Signals and Engage, powered by Cloudbeds Intelligence. The platform also supports strategic partnerships, such as the recent alliance with Canary Technologies, to deliver integrated solutions that improve operational efficiency and profitability for independent hoteliers.

### What is Cloudbeds Labs and what AI solutions does it offer?
Cloudbeds Labs is the company's innovation division launched in 2025 to lead the AI revolution in the hospitality industry. The division features two groundbreaking AI-powered solutions: Signals, which provides intelligent insights to optimize property performance, and Engage, which leverages artificial intelligence to enhance guest interactions and operations. Both solutions are powered by Cloudbeds Intelligence, the company's proprietary AI engine designed specifically for the hospitality sector, helping hoteliers make data-driven decisions and automate complex operational tasks.

### What are the main features of Cloudbeds hotel management software?
Cloudbeds' core platform simplifies five critical areas of hotel operations: OTA (Online Travel Agency) management, payment processing, reservation handling, guest reporting, and operational analytics. The system automates the integration with multiple OTAs, reducing manual work and minimizing the risk of overbooking or missed opportunities. With built-in reporting and analytics tools, hoteliers gain visibility into their business performance and can make informed decisions to optimize revenue and improve operational efficiency across their properties.

### Who typically uses Cloudbeds?
Cloudbeds is primarily designed for independent hoteliers, boutique hotels, bed-and-breakfasts, and small to medium-sized lodging properties that need robust property management capabilities without the complexity and cost of enterprise solutions. The platform serves properties across 40+ countries, from urban boutique hotels to vacation rentals and alternative accommodations. The company's cloud-based approach makes it ideal for property owners and managers who want modern technology solutions accessible from anywhere, without the burden of maintaining on-premises infrastructure.

### What makes Cloudbeds different from its competitors?
Cloudbeds differentiates itself through its purpose-built focus on independent hoteliers' unique needs, combining comprehensive OTA management with intuitive user design and accessibility. The company's AI-powered innovation through Cloudbeds Labs sets it apart in the market, offering advanced features like intelligent revenue optimization and guest engagement automation. Additionally, Cloudbeds' global remote-first culture enables it to serve international properties with local expertise across 40+ countries and 30+ languages, providing customer support and product development from a truly diverse, inclusive team.

### What is the Cloudbeds mission?
Cloudbeds' mission is to 'Power every property in the world by simplifying the complicated world of OTAs, payments, reservations, and reporting so clients can focus on taking care of guests.' This mission reflects the company's commitment to removing operational friction for hoteliers, enabling them to dedicate more time and resources to enhancing the guest experience. By automating and streamlining backend operations, Cloudbeds empowers property owners and managers to compete effectively in the global hospitality market.

### How does Cloudbeds address security and data protection?
While specific security certifications aren't detailed in available information, Cloudbeds' recognition as a trusted platform serving thousands of properties across 40+ countries demonstrates the company's commitment to security standards. As a cloud-based solution, Cloudbeds implements modern infrastructure security practices essential for managing sensitive guest data, payment information, and reservation systems in the hospitality industry. The company's position on industry leadership lists and multiple HotelTechAwards reflects the trust placed in it by hoteliers worldwide.

### What partnerships does Cloudbeds have?
Cloudbeds announced a strategic alliance with Canary Technologies in June 2025 to deliver integrated solutions that improve operational efficiency and profitability for hoteliers. This partnership represents Cloudbeds' commitment to expanding its ecosystem of integrated tools and services that address comprehensive property management needs. The collaboration enables hoteliers to access complementary solutions that work seamlessly with the Cloudbeds platform, creating a more powerful and unified operating system for hotel management.

### What are the core company values at Cloudbeds?
Cloudbeds operates around five core values: Customer-centricity, which ensures the platform solves real problems for hoteliers; Innovation and challenging the status quo, reflected in products like Cloudbeds Labs; Diversity and inclusion, demonstrated by its global remote-first workforce; Collaboration and problem-solving, which drives team effectiveness; and Integrity and leadership, which guides company direction and ethics. These values are embedded in the company culture and reflected in both the product design and how Cloudbeds operates as an organization.

### How large is the Cloudbeds team and where are they located?
Cloudbeds has grown to 750 employees as of 2025, operating as a fully remote-first organization with team members spanning 40+ countries and speaking 30+ languages. This distributed, globally diverse workforce gives the company unique insights into hospitality challenges across different regions and markets. The company maintains 31 leadership positions to oversee this global operation, and actively champions diversity and inclusion, with a conscious effort to build an equitable and representative executive team.

### What recent awards and recognition has Cloudbeds received?
Cloudbeds earned five top honors at the 2025 HotelTechAwards, including the prestigious Best Hotel Management Software award, validating its position as an industry leader in hospitality technology. The company was also recognized on the 2024 Deloitte Technology Fast 500 list for the fourth consecutive year, placing it among North America's fastest-growing companies. In 2025, Cloudbeds released its State of Independent Lodging Report, further establishing the company as a thought leader and trusted advisor for independent hoteliers navigating industry trends.

### How can I get started with Cloudbeds?
To get started with Cloudbeds, hoteliers can visit the Cloudbeds website to learn more about the platform's features and capabilities tailored to their property type and size. The company offers onboarding support for new customers, ensuring a smooth transition from legacy systems to the modern Cloudbeds platform. With a global team of support professionals available across multiple time zones and languages, Cloudbeds provides the guidance needed to implement the solution and train staff on using the comprehensive property management tools.

## Tags

b2b, b2c, global, saas, services

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*