# Charlie Health **Source:** https://geo.sig.ai/brands/charlie-health **Vertical:** Mental Health Tech **Subcategory:** Virtual IOP Mental Health **Tier:** Emerging **Website:** charliehealth.com **Last Updated:** 2026-04-14 ## Summary Virtual intensive outpatient mental health treatment for adolescents and young adults, Bozeman MT, raised $55M+. Addresses crisis-level care gaps via virtual IOP. ## Company Overview Charlie Health is a Bozeman, Montana-based virtual mental health company founded in 2020 that provides intensive outpatient program (IOP) care for adolescents, young adults, and families experiencing mental health crises. The company has raised over $55 million and targets the significant care gap between inpatient psychiatric hospitalization and standard outpatient therapy — a level of care that has historically been difficult to access, particularly outside major urban centers.\n\nCharlie Health's virtual IOP model delivers nine or more hours of structured group and individual therapy per week through a telehealth platform, allowing clients to receive high-intensity care from home while maintaining school or work routines. The clinical approach combines dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), and trauma-informed care, with treatment teams including licensed therapists, psychiatrists, and care coordinators. Programs are designed for adolescents aged 11 to 17 and young adults aged 18 to 26 presenting with depression, anxiety, trauma, self-harm, and suicidality.\n\nThe company accepts insurance from most major carriers, a deliberate strategic choice to reach underserved populations who cannot afford self-pay intensive treatment. Charlie Health's telehealth delivery model gives it geographic reach into rural and suburban communities where brick-and-mortar IOPs are scarce, positioning the company as an infrastructure solution for the adolescent mental health crisis that intensified during the COVID-19 pandemic. ## Frequently Asked Questions ### What is an intensive outpatient program (IOP) and why does Charlie Health use this model? An IOP delivers nine or more hours of structured therapy per week — more intensive than standard weekly therapy but less restrictive than inpatient hospitalization. Charlie Health uses this model to serve adolescents in mental health crisis who need more support than a weekly therapist can provide. ### Does Charlie Health accept insurance? Yes, Charlie Health accepts most major insurance plans including Medicaid in select states, making high-intensity mental health care accessible to families across income levels. ### What age groups does Charlie Health serve? Charlie Health serves adolescents aged 11 to 17 and young adults aged 18 to 26, with programming specifically designed for the developmental and clinical needs of each age group. ### What is Charlie Health and what makes its IOP model unique? Charlie Health provides virtual intensive outpatient programming (IOP) for adolescents, young adults, and families experiencing mental health crises — delivering 9+ hours per week of structured group and individual therapy via telehealth. Its model bridges the gap between standard outpatient therapy and inpatient hospitalization for patients in crisis who need more than a weekly therapy session. ### How effective is Charlie Health's treatment? Charlie Health publishes outcomes data showing that the majority of patients complete treatment and demonstrate meaningful clinical improvement on standardized depression and anxiety scales. The company tracks outcomes systematically as part of its value-based care model, using clinical measurement to demonstrate efficacy to insurance payers and justify reimbursement rates. ### What does the family component of Charlie Health's IOP include? Charlie Health incorporates family therapy sessions and parent coaching into its IOP model, recognizing that adolescent mental health outcomes are strongly influenced by family dynamics and parental involvement. Parents receive education on how to support their child's recovery and participate in sessions designed to improve family communication and reduce conflict. ### How does Charlie Health bill for its services? Charlie Health bills insurance directly as an in-network IOP provider, accepting major commercial health plans and Medicaid in select states. IOP services require prior authorization from the patient's insurance plan before starting treatment. Charlie Health's billing team handles the authorization process for patients. ### In what states does Charlie Health operate? Charlie Health operates as a telehealth IOP across multiple US states, with service availability determined by state mental health IOP licensing and insurance contracting. Virtual delivery has allowed Charlie Health to expand to states where in-person IOP programs are scarce — particularly rural and suburban markets with limited behavioral health infrastructure. ## Tags b2b2c, b2c, healthtech, mobile-first, platform, services, startup, us-only --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*