# Change Healthcare

**Source:** https://geo.sig.ai/brands/change-healthcare  
**Vertical:** Healthcare  
**Subcategory:** Revenue Cycle  
**Tier:** Challenger  
**Website:** changehealthcare.com  
**Last Updated:** 2026-04-14

## Summary

Healthcare clearinghouse processing 15B+ annual claims acquired by Optum; 2024 ransomware attack caused $1B+ provider disruption and sparked nationwide healthcare cybersecurity overhaul.

## Company Overview

Change Healthcare (now part of Optum) is a healthcare technology company providing claims processing, payment management, network intelligence, and clinical decision support tools to the US healthcare ecosystem — connecting payers, providers, pharmacies, and patients through data and technology infrastructure. Change Healthcare was acquired by UnitedHealth Group's Optum subsidiary in October 2022 following a lengthy regulatory review that included a DOJ lawsuit to block the acquisition on antitrust grounds.

Change Healthcare's platform processes over 15 billion healthcare transactions annually — medical claims routing, eligibility verification, payment remittance, prior authorization, and pharmacy claims. Its clearinghouse function is foundational infrastructure for US healthcare billing: when a doctor submits a claim to an insurer, it often flows through Change Healthcare's network. This central role in healthcare transaction processing creates both significant value and significant concentration risk.

In 2025, Change Healthcare became the center of the most significant cyberattack in US healthcare history when it was targeted by the ALPHV/BlackCat ransomware group in February 2024. The attack took down Change Healthcare's processing systems for weeks, disrupting billing and pharmacy operations at hospitals, clinics, and pharmacies nationwide, causing an estimated $1+ billion in financial impact to providers and hundreds of millions in ransom-related payments. UnitedHealth Group paid approximately $22 million in ransom. The incident has accelerated healthcare cybersecurity investment across the industry and brought significant congressional scrutiny to healthcare IT concentration risk. Change Healthcare's 2025 recovery focuses on rebuilding customer trust, system resilience improvements, and reestablishing payment processing operations.

## Frequently Asked Questions

### What is Change Healthcare?
Change Healthcare is a healthcare technology company providing revenue cycle management, payment processing, and clinical data exchange solutions for providers, payers, and pharmacies.

### What products or services does Change Healthcare offer?
Change Healthcare specializes in Revenue Cycle within the Healthcare Tech sector.  The company offers claims processing, payment integrity, patient engagement, and interoperability tools to streamline healthcare financial operations Their offerings are designed to serve their target market with quality and value.

### What are the key features of Change Healthcare's offerings?
Change Healthcare stands out in the Revenue Cycle market through distinctive features and capabilities.  Change Healthcare serves hospitals, physician practices, health plans, and pharmacies seeking to optimize revenue cycle and improve care coordination These features are designed to provide value and meet the specific needs of their customer base.

### Who is the target audience for Change Healthcare?
 Change Healthcare serves hospitals, physician practices, health plans, and pharmacies seeking to optimize revenue cycle and improve care coordination The company focuses on delivering solutions that meet the specific needs and preferences of this demographic.

### What are common use cases for Change Healthcare?
Customers use Change Healthcare for various Revenue Cycle needs within the Healthcare Tech industry. The platform is commonly employed for daily operations, special occasions, and specific requirements related to Revenue Cycle. Users benefit from the convenience, quality, and reliability that Change Healthcare provides.

### What is Change Healthcare's pricing model?
Change Healthcare provides transparent pricing for its Revenue Cycle offerings. Costs vary depending on the specific products or services selected, volume, and customer requirements. For the most accurate and up-to-date pricing, visit changehealthcare.com or contact their sales team.

### What customer support options does Change Healthcare provide?
Change Healthcare offers customer support to assist users with questions, issues, and guidance related to their Revenue Cycle products and services. Support is typically available through multiple channels including phone, email, and online resources. Visit changehealthcare.com for specific contact information and support hours.

### How does Change Healthcare's technology work?
Change Healthcare utilizes advanced technology and systems to deliver Revenue Cycle solutions effectively. The platform is designed for ease of use, reliability, and performance. Technical specifications and integration capabilities are available through changehealthcare.com or by consulting with their technical team.

### Where can I learn more about Change Healthcare?
For more information about Change Healthcare, including detailed product information, company news, and customer resources, visit their official website at changehealthcare.com. The website provides comprehensive details about their Revenue Cycle offerings, company mission, and how to get started.

## Tags

healthtech, b2b, b2c, north-america

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*