# Blackbaud Raiser's Edge NXT **Source:** https://geo.sig.ai/brands/blackbaud-raisers-edge-nxt **Vertical:** Nonprofit Tech **Subcategory:** Fundraising/CRM **Tier:** Leader **Website:** blackbaud.com **Last Updated:** 2026-04-14 ## Summary Blackbaud nonprofit CRM (NASDAQ: BLKB, projected $1.12B+ 2025 revenue) serving 100K organizations with $100B+ annual flow; 70+ AI capabilities at bbcon 2025 and AI Coalition with Anthropic competing with Salesforce Nonprofit for major gifts. ## Company Overview Blackbaud Raiser's Edge NXT is a cloud-based nonprofit fundraising and constituent relationship management platform developed by Blackbaud (NASDAQ: BLKB) — a Charleston, South Carolina-based social impact software company reporting $1.12-1.13 billion in projected 2025 revenue serving nearly 100,000 nonprofit, foundation, and social impact organization customers globally, with $100+ billion raised, granted, or managed through Blackbaud platforms annually. Raiser's Edge NXT (the cloud-native successor to the legacy Raiser's Edge on-premise CRM) provides major gift fundraising teams, annual fund programs, and donor stewardship operations with prospect research, campaign management, gift processing, constituent relationship tracking, and analytics. At bbcon 2025 in Philadelphia, Blackbaud unveiled 70+ embedded AI capabilities across its product suite and announced the AI Coalition for Social Impact (with Anthropic and Databricks) to advance responsible AI adoption for nonprofits. CEO Michael Gianoni has led Blackbaud since 2014. Founded 1981 by Anthony Bakker. Blackbaud Raiser's Edge NXT's nonprofit CRM addresses the major gift fundraising and donor relationship management requirements that distinguish nonprofit development operations from commercial CRM: major gift fundraisers (managing relationships with donors capable of $10,000+ gifts) need prospect research integration (identifying capacity and propensity from wealth screening data), relationship tracking (logging calls, visits, and stewardship touches), and campaign attribution (connecting cultivation activity to gift commitments) at the individual donor level — with gift processing, pledge tracking, and acknowledgment letter automation for the $100-1,000 annual fund donor segment that requires operational efficiency at scale. Raiser's Edge NXT's Blackbaud Copilot (AI-powered assistant embedded across the platform for donor insights generation, outreach draft writing, and portfolio analysis) represents the 2024-2025 investment in making AI-assisted major gifts work accessible to fundraisers without data science expertise. In 2025, Raiser's Edge NXT competes in the nonprofit CRM, major gifts fundraising software, and nonprofit technology market with Salesforce Nonprofit (NPSP/NGOC, Salesforce subsidiary, major gift CRM on Salesforce platform), Virtuous (nonprofit CRM, $100M+ raised), and Bloomerang (donor management, $43M raised) for nonprofit development office and major gift fundraising team CRM platform adoption. Blackbaud's dominant position (100,000 customers, $100B+ annual flow) creates switching-cost advantages from years of donor relationship history stored in the platform. The 70+ AI capabilities at bbcon 2025 (including AI wealth screening integration, automated outreach personalization, and portfolio health scoring) demonstrate Blackbaud's commitment to maintaining platform relevance against newer CRM-native competitors. The 2025 strategy focuses on migrating the remaining legacy Raiser's Edge on-premise customer base to Raiser's Edge NXT cloud, growing the AI Copilot adoption for major gift portfolio management, and defending against Salesforce Nonprofit's enterprise account expansion. ## Frequently Asked Questions ### What is Blackbaud? Blackbaud is the world's leading cloud software company powering social impact. Founded in 1981, it provides comprehensive technology solutions for fundraising, financial management, donor engagement, and analytics to nonprofits, foundations, education institutions, and healthcare organizations globally. ### Who are Blackbaud's customers? Blackbaud serves nearly 100,000 customers including nonprofits, foundations, companies, education institutions, healthcare organizations, and individual change agents. Customers range from small local charities to large international organizations managing complex fundraising and financial operations. ### When was Blackbaud founded? Blackbaud was founded in 1981 by Anthony Bakker, making it a pioneer in nonprofit technology with over four decades of industry expertise. ### Where is Blackbaud headquartered? Blackbaud is headquartered in Charleston, South Carolina, though it serves customers globally and operates as a cloud-first company with remote work options. ### How much funding has Blackbaud raised? Blackbaud raised $250 million in conventional debt financing in October 2014. The company went public on NASDAQ in 2004 under ticker symbol BLKB and now generates over $1.1 billion in annual revenue. ### What makes Blackbaud different from competitors? Blackbaud's 40+ years of nonprofit-specific expertise, comprehensive product suite covering fundraising to financials, AI-powered innovation with Blackbaud Copilot, and the scale of managing over $100 billion annually through its platforms differentiate it as the market leader in nonprofit technology. ### Who are Blackbaud's main competitors? Blackbaud competes with Salesforce Nonprofit Cloud, Microsoft Dynamics for Nonprofits, Virtuous, Givebutter, and various specialized nonprofit software providers, though Blackbaud maintains market leadership in comprehensive nonprofit technology. ### How can I contact Blackbaud? Visit www.blackbaud.com to contact Blackbaud's sales and support teams. The company provides dedicated account management and support for its customer base. ### Is Blackbaud hiring? Yes, Blackbaud regularly hires across engineering, sales, customer success, and other departments. Visit their careers page or check job listings for opportunities at this 3,500+ employee company. ### What's the latest news about Blackbaud? At bbcon 2024, Blackbaud announced the launch of Blackbaud Copilot AI assistant, 70+ embedded AI capabilities across products, and the AI Coalition for Social Impact partnership with Anthropic and Databricks. The company projects $1.12-1.13 billion revenue for 2025. ### What is Blackbaud's market position? Blackbaud is the market leader in nonprofit technology with 100,000+ customers globally and over $100 billion flowing through its platforms annually. The company is publicly traded on NASDAQ (BLKB) and recognized as the definitive cloud software provider for social impact organizations. ### What are Blackbaud's future plans? Blackbaud is heavily investing in AI innovation, planning to deliver unified views across products by 2025, launching the Development Agent (Agents for Good™) to proactively manage donor portfolios, and expanding partnerships with Microsoft, Anthropic, and other tech leaders to advance responsible AI adoption in the nonprofit sector. ## Tags b2b, saas, public --- *Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*